Gateway Chevrolet - Service Center

Great service The courtesy, professionalism, and great service made for an enjoyable experience. It was the first oil change on my new truck and was worth the wait. The courtesy, professionalism, and great service made for an enjoyable experience. It was the first oil change on my new truck and was worth the wait. More

Excellent John Sheldon has been my service advisor for many years and has always done an excellent job in taking care of any problems with my vehicle, John Sheldon has been my service advisor for many years and has always done an excellent job in taking care of any problems with my vehicle, More

Service review Always have a great experience with Robert, he always is able to accommodate and work around my schedule. I think this is one of the best dealers i Always have a great experience with Robert, he always is able to accommodate and work around my schedule. I think this is one of the best dealers in town More

service The people were friendly, helpful and courteous. I really don't have anything more to say except that they did everything that I asked them to do. The people were friendly, helpful and courteous. I really don't have anything more to say except that they did everything that I asked them to do. More

Great Experience Overall a great experience. Zach helped me with any questions I had and made even double checked on a couple of things he wasn't sure about for me. Overall a great experience. Zach helped me with any questions I had and made even double checked on a couple of things he wasn't sure about for me. More

Mis Communication I was told my daughter had 2 free oil changes in a voice mail I still have. Apparently it expired at 24000 and she had 24215 miles but before he did t I was told my daughter had 2 free oil changes in a voice mail I still have. Apparently it expired at 24000 and she had 24215 miles but before he did the oil change he should have called instead of just doing it. He charged her even tho she played him the voicemail. And told her at least she got a free new battery when he told her she had a default battery on the phone. I'm never bringing my business back here. More

Great first appointment Recently moved to AZ so I had to find a new Chevy dealer for our Silverado and Malibu service. The check in process was quick and painless. Donuts in Recently moved to AZ so I had to find a new Chevy dealer for our Silverado and Malibu service. The check in process was quick and painless. Donuts in the waiting area?? Great surprise in the morning. Large and comfortable waiting area with a big screen TV. Waited about 90 minutes for a oil change/tire rotation which was completely acceptable seeing as my last dealer discouraged waiting. It was just enough time to enjoy some donuts/coffee and walk around the lot admiring all the new models. More

Paid for something I should not have I had to pay for a TSB done on my truck for a TCM and ECU update that I had no control over them going bad or needing an update. People should not hav I had to pay for a TSB done on my truck for a TCM and ECU update that I had no control over them going bad or needing an update. People should not have to pay for computer or module updates. I have no control over the modules or computers. More

Great service my adviser was Robert Hernandez. He let me know ahead of time how long it would take and he had patience and answered all of my question that I had. my adviser was Robert Hernandez. He let me know ahead of time how long it would take and he had patience and answered all of my question that I had. More

Replace dead battery, warranty. My Colorado battery died on my wife while out shopping and I couldn't jump it with my car. We drove my over to the dealership and asked about gettin My Colorado battery died on my wife while out shopping and I couldn't jump it with my car. We drove my over to the dealership and asked about getting jumped, I got the 800 number to call for warranty. The guy showed up with a little jumper battery, it had to be connected a few minutes to get it to start. I drove it over to the dealership and John fit me in to get the battery replaced per my warranty. More