Gateway Chevrolet - Service Center

Not coming back I went to have a noise checked in my brakes was told it’s normal to hear noises from brakes when it’s not. I read my owner’s manual and it stated the I went to have a noise checked in my brakes was told it’s normal to hear noises from brakes when it’s not. I read my owner’s manual and it stated the noise is a warning that the brakes are going out. I don’t believe the dealership actually drove my car to hear the noise I was talking about because my normal mechanic was able to hear the noise but supposedly the dealership couldn’t. Well you aren’t going to hear the noise when you drive with the ac at the highest setting. I’m not satisfied at all and I’m done coming to gateway in general because I’ve had nothing but bad service since getting my car. I will be going to another dealership from now on. More

Very happy Paul took the time to explain all of the recommend services that my car will need and why they are recommending them now before there are issues Paul took the time to explain all of the recommend services that my car will need and why they are recommending them now before there are issues More

Fast and Courteous service! John Sheldon always takes incredible care of me. Fast and courteous every time! I will highly recommend Gateway Chevy to all my friends and family. John Sheldon always takes incredible care of me. Fast and courteous every time! I will highly recommend Gateway Chevy to all my friends and family. More

John is very professional and helpful. Very helpful and professional always willing to go the extra mile to help provide the best service available. Under promises but over delivers when it Very helpful and professional always willing to go the extra mile to help provide the best service available. Under promises but over delivers when it comes to quoting a time frame for service. More

good, honest and quick new to the area went in for an oil change and got an honest evaluation of needs for my vehicle with the complimentary inspection. i will definitely re new to the area went in for an oil change and got an honest evaluation of needs for my vehicle with the complimentary inspection. i will definitely return for future oil changes and repairs. More

Service The car service and customer service were great once, we got my car checked in with the right tech. Took almost 20 minute 1/2 hr to get that right. The car service and customer service were great once, we got my car checked in with the right tech. Took almost 20 minute 1/2 hr to get that right. No real concern there More

Thank you!! The service was very good, it took a little while longer than I anticipated with waiting there but all good. Complimentary wah was appreciated. Thank The service was very good, it took a little while longer than I anticipated with waiting there but all good. Complimentary wah was appreciated. Thank you. More

Awesome Customer Service. Always professional and great customer service. Been taking my truck to them since 2007. Not about to change. They have kept my truck running like br Always professional and great customer service. Been taking my truck to them since 2007. Not about to change. They have kept my truck running like brand new. More

Always a great experiance!! Robert Hernandez always gets me in and out every time...always friendlyand always with a smile always trying to satisfy my need..... great customer se Robert Hernandez always gets me in and out every time...always friendlyand always with a smile always trying to satisfy my need..... great customer service!!!! More

Great job and speedy I found everything to be good as usual I wish that the truck got washed a little better and possibly vacuum but other than that I will give you high I found everything to be good as usual I wish that the truck got washed a little better and possibly vacuum but other than that I will give you high marks . More