Gateway Chevrolet - Service Center

Fixed all that I asked There was a long list of repairs and they attended to them all. They even provided a loaner for me. Satisfied with the service. I worked with Zach She There was a long list of repairs and they attended to them all. They even provided a loaner for me. Satisfied with the service. I worked with Zach Sheldon, he was very kind and helpful. All the work done was covered under warranty so I can’t speak on the price point, but overall I am satisfied. More

Got it Fixed I had to get my windshield wiper pump fixed. Didn't know that with an extended warranty you have to take it to the dealer you bought it from or a deal I had to get my windshield wiper pump fixed. Didn't know that with an extended warranty you have to take it to the dealer you bought it from or a dealer that is 40 miles away. Even tho Gateway is farther than my dealer I go for service, Gateway fixed it within a few hours and I was back on the road again. Thank you Gateway More

Great Customer Service Called in a day prior to schedule an oil change, they were able to add me in for the next day even though I called later in the day. My appointment wa Called in a day prior to schedule an oil change, they were able to add me in for the next day even though I called later in the day. My appointment wasn't until 12pm but I dropped it off early anyways before I went to work. I received a call within a couple hours that my vehicle was done with the oil change, inspection, and tire rotation and had been detailed. Also thought I was going to pay because I found a great coupon online for the 8 qt synthetic oil change, tire rotation, and inspection but when i arrived on the drive, the advisor let me know i had 3 free oil changes, tire rotations, and inspections on them. Score! More

Dont forget Took my car to get a window tint and detail but only got the tint. They forgot to detail the car and now I question the service because the dealership Took my car to get a window tint and detail but only got the tint. They forgot to detail the car and now I question the service because the dealership did not keep their word and work order. More

Great service Noe in the service department is an awesome person I always feel confident and asured with the service he provodes friendly fast servoce .. No beating Noe in the service department is an awesome person I always feel confident and asured with the service he provodes friendly fast servoce .. No beating around the bush ... Hes my go too person at Gateway More

Everything was great! Everything was seamless from the internet appointment to checking in w/Paul for the appointment. The staff took great care of our vehicle! And us! Everything was seamless from the internet appointment to checking in w/Paul for the appointment. The staff took great care of our vehicle! And us! More

Oil change Good service faster than they told me it would take. La Rue spoke with Robert and this is how the process got faster. I made an appt time was there ea Good service faster than they told me it would take. La Rue spoke with Robert and this is how the process got faster. I made an appt time was there early and still they told me 2 hours. Thanks to La Rue in and out in 1 hour More

Always well taken care of when we schedule appointments. If decide to have other things installed while there for oil change they r very accommodating & get it done quite quickly. R service manager is Robert If decide to have other things installed while there for oil change they r very accommodating & get it done quite quickly. R service manager is Robert Hernandez. More

service finished in time When I arrived at my appointment for service, I was informed that the wait time was 2 hours. When I had scheduled the appointment, I had been told tha When I arrived at my appointment for service, I was informed that the wait time was 2 hours. When I had scheduled the appointment, I had been told that it would be an hour to an hour and a half, and selected a time that would allow for the max stated time of one and a half hours, while leaving time for me to commute to work afterwards. I expressed my concern about not being able to wait two hours as I had to get to work on time, and Daniel was able to get me and my vehicle out of there in the one and a half hour time span that was needed, for which I am very grateful. However, the prospect of possibly being late to work was rather stressful at the time, so I guess I would recommend more accuracy with the time estimates when initially scheduling service. Everything else was satisfactory. More

one of the best service centers I had to work with I must say I'm very impressed with Gateway sales and service department they really made buying a car getting the car service so easy I am so glad tha I must say I'm very impressed with Gateway sales and service department they really made buying a car getting the car service so easy I am so glad that I went with them More