Ken Garff Gateway Chevrolet - Service Center

Disapointed at the service provided. Coming from a service dept myself, the quality of service that myself and my team provides is second to non, just expected highly of a dealership, sa Coming from a service dept myself, the quality of service that myself and my team provides is second to non, just expected highly of a dealership, sad to say that I felt like I was at a mom n pop shop More

Need to approve the check-in/drop off time especially when I have an appointment. The oil change and tire was completed quickly and the lose wire to the backup camera was fixed after a $219 diagnostics. when I have an appointment. The oil change and tire was completed quickly and the lose wire to the backup camera was fixed after a $219 diagnostics. More

Very friendly knowledgeable got me out in a timely manner Has very good people skills Has very good people skills More

Absolutely loved my experience at Ken Garff Gateway Chevrolet, my service advisor kept me informed and provided great customer service. Chevrolet, my service advisor kept me informed and provided great customer service. More

Wonderful All I have - thank you Liz was wonderful and courteous- thank you very much courteous- thank you very much More

Everyone in the service center is always so nice. The service I received was actually done faster then when they said it would be done! The service I received was actually done faster then when they said it would be done! More

Service person was very informative and friendly! The work done to my truck was on time and up to par. The work done to my truck was on time and up to par. More

Great service - confident! Love my service advisor!!! Will use again! Thank you for taking care of me!!! Love my service advisor!!! Will use again! Thank you for taking care of me!!! More

My car was at the dealership for about 10 days, a whole week without being worked on. Once they started it was fix quick. The fact that you have no cars to loan it's not good. That's what upset me MOST. week without being worked on. Once they started it was fix quick. The fact that you have no cars to loan it's not good. That's what upset me MOST. More

My husband and I have been a customer since 2003 And like the service departments work and it seems to have very limited personnel turnover. I am remembered and have received very good advice when nee like the service departments work and it seems to have very limited personnel turnover. I am remembered and have received very good advice when needed I keep an automobile for at least 5 years and believe in using dealer shops is best for good maintenance An disappointed in the closing of the collision repair department it was my go to for my Camaro More