Gateway Chevrolet - Service Center

I recently had the pleasure of bringing my car to gateway for service, and I couldn't be more satisfied with the experience. From the moment I arrived, the staff was incredibly welcoming and professional. Th for service, and I couldn't be more satisfied with the experience. From the moment I arrived, the staff was incredibly welcoming and professional. The service advisor took the time to listen to my concerns and provided clear explanations about the maintenance my car needed. The waiting area was comfortable and well-equipped with refreshments and Wi-Fi, making the wait time pleasant. I was particularly impressed with the efficiency and thoroughness of the service. The technicians completed the work ahead of schedule, and my car was returned to me in pristine condition, both mechanically and aesthetically. What stood out the most was the attention to detail and the transparent communication throughout the process. I received regular updates and was given a detailed report of the work done, along with recommendations for future maintenance. Overall, Gateway Chevy provided an exceptional service experience. Their commitment to customer satisfaction is evident in every aspect of their operation. I highly recommend their service department to anyone looking for reliable, high-quality car care. I'll definitely be returning for all my future automotive needs! More

Took my truck in for a warranty repair on the A/C system blowing hot air. They told me it was going to take two days to diagnose and another day for the repair. That being said I paid for a rental truck o blowing hot air. They told me it was going to take two days to diagnose and another day for the repair. That being said I paid for a rental truck out of my own pocket for that anticipated timeframe. That same day they call and say it’s all fixed. Seemed to good to be true and it was. Next day A/C still blowing hot after a $1,000 condenser change (I only paid $100 for my warranty claim) I’m still sweating in my 2021 Silverado because they didn’t care to verify that the truck was completely fixed. I didn’t go to the dealer so I could get a “bandage repair” I’m a very busy contractor and do not have time for these games. More

Great service, body shop department and sales! Always spot on and all of our fleet family and commercial needs met or exceeded each visit. Always spot on and all of our fleet family and commercial needs met or exceeded each visit. More

Mariana, Razz and the gentleman in delivery were all AMAZING. They all stayed late to give me the best deal. They were so patient with my buy. AMAZING. They all stayed late to give me the best deal. They were so patient with my buy. More

Despite buying the truck at a different Chevrolet dealership, the service on the tire repair was performed quickly and efficiently. dealership, the service on the tire repair was performed quickly and efficiently. More

All were very virtuous. And all knew their stuff. I was very impressed. I’ll be back. And all knew their stuff. I was very impressed. I’ll be back. More

Desde el primer momento que yegue me recibieron muy bien y me atendieron rápido muchas gracias y me atendieron rápido muchas gracias More

Thank you for getting my truck looked at quickly and getting the parts on their way. getting the parts on their way. More

no hassle , in and out in 1 day after parts ordered under warranty. will recommend warranty. will recommend More

great service on time John did a great job wash was very good oil change and tire rotation very good oil change and tire rotation More