Ken Garff Gateway Chevrolet - Service Center

Good customer service waiting lounge has good WiFi even I waiting 3 hours for my vehicle to finish I feel like it goes fast because I just sit and watched YouTube videos on my phone that the internet they pr waiting 3 hours for my vehicle to finish I feel like it goes fast because I just sit and watched YouTube videos on my phone that the internet they provide More

Service writer was very great very prompt and explain everything what my warranty is gonna cover everything what my warranty is gonna cover More

Customer service with Nate was wonderful. He was informative and tried to ease my worries. About a month ago, I was seen to get some service done and filter replacement was one of those thin He was informative and tried to ease my worries. About a month ago, I was seen to get some service done and filter replacement was one of those things. However, at this service- I was recommended to get the same exact filters replaced along with the requested oil change. It's been less than a whole month since I spent xxxx amount of money just to be told I need to replace the same exact parts. That was the unsettling part. More

Service was great, and uber ride to work was provided, but getting a ride back to pick up my vehicle was stressful due to no one answering the phone. I called repeatedly for 20 minutes before contacting s but getting a ride back to pick up my vehicle was stressful due to no one answering the phone. I called repeatedly for 20 minutes before contacting someone who could arrange the ride back. Everyone was friendly though. More

The staff does a good job, but the mirror they replaced that had problems is still having problems. The vibration of the mirror could not be solved and the mirror moves and vibrates when it shouldn't. that had problems is still having problems. The vibration of the mirror could not be solved and the mirror moves and vibrates when it shouldn't. More

Easy to work with, fast and service advisor is knowledgeable and professional. Great place to do business knowledgeable and professional. Great place to do business More

Mathew Canepa is a great service writer The service was terrible Found dirty oil rag in engine bay, that could of caused some damage, wires were hanging out wasn't put back in place, My powers steps didn terrible Found dirty oil rag in engine bay, that could of caused some damage, wires were hanging out wasn't put back in place, My powers steps didn't work I don't know why they messed with the wires in the first place My power steps module was dangling around Why i went in for a Oil change and battery replacement More

I took my car in for maintenance, and everything was perfect. The staff was very efficient and friendly. I love this place. They always finish the job on time. perfect. The staff was very efficient and friendly. I love this place. They always finish the job on time. More

I dropped off my truck and tried calling service for a day and a half and wasn’t able to get a hold of anybody to see if my truck was ready. I left messages for my service advisor and still no response. I day and a half and wasn’t able to get a hold of anybody to see if my truck was ready. I left messages for my service advisor and still no response. I had to call the sales team to have them contact someone in service for me. Terrible experience. More

Regret buying from this dealership wouldn’t recommend it to anybody messed my truck up to anybody messed my truck up More