Gateway Chevrolet - Service Center

Great service and a wonderful experience. I will tell all my friends about my experience. I will tell all my friends about my experience. More

Cliff was great, able to get me in and out quick. Made sure everything was addressed Made sure everything was addressed More

Everyone was so nice and helpful. They made sure all my questions and considers were answers They made sure all my questions and considers were answers More

Staff didn’t seem to know much about the vehicle I purchased. There weren’t many answers to the questions I had purchased. There weren’t many answers to the questions I had More

Sales department is very helpful, as I purchased new truck this year. The service department has always been less than satisfactory, since I began bringing my old truck and my wife’s car in for routine truck this year. The service department has always been less than satisfactory, since I began bringing my old truck and my wife’s car in for routine service. I continue coming back there for service because it’s convenient and I hope that something will change, but every time they continue to disappoint. I have expressed my displeasure more than once and I just get brushed off and get no response from upper management. More

False information. Inaccurate cost projection for repairs and never having a loaner vehicle or considering the needs as a customer Inaccurate cost projection for repairs and never having a loaner vehicle or considering the needs as a customer More

Took truck in for a warranty repair and completed in the estimated time frame. I was called and told it was done and asked if I could leave it until the weekend and they had no problems with that. estimated time frame. I was called and told it was done and asked if I could leave it until the weekend and they had no problems with that. More

Average at best. You fixed the problem with my newer car (4300 miles) but conveyed no urgency in doing so. That’s disappointing. I had no communication with my ser You fixed the problem with my newer car (4300 miles) but conveyed no urgency in doing so. That’s disappointing. I had no communication with my service advisor for the entire 4 hours I waited. No updates, no progress or lack of progress updates .. nothing. Again, disappointing. Asked me if I wanted the car washed .. said yes .. no wash. This is not a good first trip to your service. It pales in comparison to recent experiences I’ve had at other brands’ service departments in terms of listening, responsiveness and courtesy. I get it that you don’t really care. I don’t care if I ever come back. More

I get all of my schedule services completed at this location and l am never disappointed. The advisors are friendly and very knowledgeable. location and l am never disappointed. The advisors are friendly and very knowledgeable. More

Good explanation of the things you ask, great communication I like it, very recommending to everybody communication I like it, very recommending to everybody More