Gateway Chevrolet - Service Center

Appointment was easy to make a service cars are very knowledgeable and polite respectful will always recommend Chevy gateway knowledgeable and polite respectful will always recommend Chevy gateway More

Very pleasant understanding, knowledgeable, patience and most of all know what he is doing. Good job , but need a little bit of touch up . I’m speaking an example is painting. most of all know what he is doing. Good job , but need a little bit of touch up . I’m speaking an example is painting. More

Service advisor was Alan. My vehicle: 2005 Silverado HD Duramax Communication was fair… although I didn’t get updates at first. Vehicle was at shop for 9 days due to part My vehicle: 2005 Silverado HD Duramax Communication was fair… although I didn’t get updates at first. Vehicle was at shop for 9 days due to parts delays (age of vehicle was the reason given) More

My service was great! I will continue to get my maintenance done at Gateway Chevrolet . I will continue to get my maintenance done at Gateway Chevrolet . More

Always great service. Zach is always on top of things and prompt with his responses Zach is always on top of things and prompt with his responses More

I Appreciated the customer service and thoughtfulness that Steve & Liz showed me when purchasing the vehicle and the items needed afterwards. that Steve & Liz showed me when purchasing the vehicle and the items needed afterwards. More

I took the car in for 3 things, oils change, shaking, and tire sensors out. They only looked at doing an oil change. He did say they balanced it to “fix” the shaking but it didn’t work and still charged me f tire sensors out. They only looked at doing an oil change. He did say they balanced it to “fix” the shaking but it didn’t work and still charged me for that. When I went to go pick up the car, he told me there was a recall for something with the steering wheel and he would call me the following Friday or Monday when it would get here. I called a week later and he told me that the part was not in and that he would call me when it was. I was called a couple weeks later for the recall part that had came in and to fix the original issue with shaking and tire sensors out because they didn’t do that at the first appointment. They told me what was causing the shaking but we decided to wait to fix it. They did fix the tire sensors but this appointment was made for the recall and they did not do that. After I asked why not he said they didn’t have the part but they had called me the day before and told me they got the part so I brought it in the next day because I have been waiting since February, it is now end of May. Our service advisor seem to have no interest in helping us out or what was going on with the car. More

Cheyanne the service writer was very informative and friendly. Loved how she kept me informed about my service. friendly. Loved how she kept me informed about my service. More

Upon my arrival the staff received us effectively and informative about our service appointment. The service advisor was attentive and kind. The service was great. informative about our service appointment. The service advisor was attentive and kind. The service was great. More

Great service! Communication is on point Their customer service is great ! I Higley recomend to check them out for your car needs Communication is on point Their customer service is great ! I Higley recomend to check them out for your car needs More