Gateway Chevrolet - Service Center

Wait time with a appointment is way to long for a battery replacement tech should be a reminder set that customer is waiting so if advisor is busy someone else can get the customer on his way replacement tech should be a reminder set that customer is waiting so if advisor is busy someone else can get the customer on his way More

I had a very good experience when I purchased my 2024 Silverado.they gave me a great discount. And i love my truck.The service department was excellent. Liz was very helpful. Got a lift ride home and a p Silverado.they gave me a great discount. And i love my truck.The service department was excellent. Liz was very helpful. Got a lift ride home and a pick up.I am very happy with Gateway Chevrolet. More

Fast service, very attentive. Love coming to get my car serviced at Gateway. Thank you Love coming to get my car serviced at Gateway. Thank you More

I was there for some. We owe items from the dealer after purchasing the vehicle from Gateway Chevrolet. I made an appointment for the items to be installed. Once parts wer We owe items from the dealer after purchasing the vehicle from Gateway Chevrolet. I made an appointment for the items to be installed. Once parts were verified in stock and when I showed up the service writer, Liz Diaz told me it was too late in the day and they would probably not be able to make the repairs that day. When I told her that’s not excitable since the appointment was made by them and I did not live near the dealer as I was only there for the replacement items promised during the purchase of the car, she became very rude and short with me. She said she had no idea I was scheduled that day and was only finding out about it at that time. What she didn’t know was the the employee who approached me when I pulled in asked if he could help me, when I showed him my paperwork he said yes I saw your appointment on the schedule, let me get the service writer assigned to this which was Liz Diaz. I would not recommend taking your vehicle there for repairs. More

The service center never answers their phone and I had to wait over a year to get a factory recall fixed. wait over a year to get a factory recall fixed. More

Quick and efficient service. They took care of me in a kind and respectful manner. They took care of me in a kind and respectful manner. More

The team and service was really good and helped me find a spot for oil change at last minute spot for oil change at last minute More

I will not be returning back. Tim didn’t come and tell me what needed to be replaced. He didn’t inform me that my car was going to take longer than expected time he told me. He a Tim didn’t come and tell me what needed to be replaced. He didn’t inform me that my car was going to take longer than expected time he told me. He also said they will wash my car which they did not. Horrible service. Do better. More

Thanks Cody for the best service on my Traverse! All of Gateway Chevrolet in Avondale team is next level! I will always choose Gateway for new and used cars and especially for their top rate service All of Gateway Chevrolet in Avondale team is next level! I will always choose Gateway for new and used cars and especially for their top rate service! 🙏🏻🇺🇸 More

Was over charged, they didn't honor there own coupons. Spent 5k on repairs and wasn't allowed a loaner car. This is the second time I have had issues with this service center. The first time they recomm Spent 5k on repairs and wasn't allowed a loaner car. This is the second time I have had issues with this service center. The first time they recommended over 4k in unneeded services. More