Gateway Chevrolet - Service Center

Service advisor never available, hard time to get in contact with. Took 2 week just to look at my car and see what was wrong. contact with. Took 2 week just to look at my car and see what was wrong. More

I have not had any issues with the staff who are great, or getting my service completed. I am satisfied with the completion time. or getting my service completed. I am satisfied with the completion time. More

The advisor, Cody was super helpful and knowledgeable that I was confident that I had left my car with the best hands. I appreciate him walking me through and letting me know of any future services that that I was confident that I had left my car with the best hands. I appreciate him walking me through and letting me know of any future services that would need to be added. More

Brought vehicle in shortly after purchase for scheduled window tinting. When I got home, I noticed trails of residue had run down the outside of all doors and spray residue was all over the dash, console a window tinting. When I got home, I noticed trails of residue had run down the outside of all doors and spray residue was all over the dash, console and door areas. None of it had been cleaned up. Sloppy follow thru. My new car purchase experience was excellent until then. More

The service department is typically quick with getting their customers in and out within an hour and a half (scheduled appointment times). However, I have had to wait 3 hours for my vehicle to get an oil their customers in and out within an hour and a half (scheduled appointment times). However, I have had to wait 3 hours for my vehicle to get an oil change for two appointments now. Both times I had the same service provider (Vicki). Communication was poor. More

Your service member John was amazing. Thank you so much for helping me, I really appreciate it! Thank you so much for helping me, I really appreciate it! More

Service advisor not available, had to wait for awhile. Service was excellent , but no fresh food. Service was excellent , but no fresh food. More

Liz is always amazing! Great customer service!! Very informative and helpful. Thank you! Definitely will recommend to family and friends Great customer service!! Very informative and helpful. Thank you! Definitely will recommend to family and friends More

The staff was very friendly and courteous and knowledgeable in the process of buying a vehicle went very smooth knowledgeable in the process of buying a vehicle went very smooth More

Liz Diaz did a great job in resolving the issue at hand. Thanks to Liz and her director for helping getting it done.. Thanks to Liz and her director for helping getting it done.. More