Gateway Chevrolet - Service Center

We purchased our 2019 Silverado at the dealership and have continued to have our vehicle serviced there. Cody is always very courteous and helpful. Thank you have continued to have our vehicle serviced there. Cody is always very courteous and helpful. Thank you More

My 2025 Traverse driver door was damaged while in the service department. My vehicle was in the shop for approximately 30 days, when i finally had it returned, the driver side does not lock. I’m having t service department. My vehicle was in the shop for approximately 30 days, when i finally had it returned, the driver side does not lock. I’m having to return it back to service. Service department stated that when the work was performed service did not connect a certain part, in addition the driver mat & door was dirty left by body shop. More

They are very courteous people and they treat there customers with respect and they care for your vehicle as well keep up with your courtesy. Good dealership to do business with Thanksgiving You. customers with respect and they care for your vehicle as well keep up with your courtesy. Good dealership to do business with Thanksgiving You. More

Getting it fixed. Fix will be done in January. This has been broken since delivery. Fix will be done in January. This has been broken since delivery. More

Excellent service! Compassionate customer care. The body shop is efficient and professional. Thank you for your honesty and integrity. Compassionate customer care. The body shop is efficient and professional. Thank you for your honesty and integrity. More

Told me service would be a 3-1/2 hour wait which is already a lot on a Monday. I then waited 8 hours all I got was a sorry and 10$ off. My day was wasted. I would not recommend this service department already a lot on a Monday. I then waited 8 hours all I got was a sorry and 10$ off. My day was wasted. I would not recommend this service department I’ve been going here since last purchase my truck I will be looking for another that can appropriately schedule appointments and cares about their customers time. More

Quick and friendly and in a timely manner. But the phone system when you call in to get to someone in service it just rang and rang and had to call back to the operator and have her put me thr But the phone system when you call in to get to someone in service it just rang and rang and had to call back to the operator and have her put me through! More

It was excellent customer service from beginning to end. The team was prompt and knowledgeable. The team was prompt and knowledgeable. More

It’s a great dealership with awesome customer service. They always attend to my needs . They always attend to my needs . More

Was very prompt in helping me and answered all my questions that I needed answered questions that I needed answered More