Gateway Chevrolet - Service Center

The communication was extremely poor. My vehicle was there 2x in 2 months for the same issue and both time they kept my vehicle over a week. I had to call them for updates and return ca My vehicle was there 2x in 2 months for the same issue and both time they kept my vehicle over a week. I had to call them for updates and return calls took over a day. Most likely will not go back. More

The team at Gateway has always been great to work with and to communicate what they are doing, I Highly recommend and to communicate what they are doing, I Highly recommend More

All around fantastic, setting an appointment was easy and a good time fit for me, the wait time was not long at all, the service advisor was friendly and knowledgeable, but you can work on lowering the s and a good time fit for me, the wait time was not long at all, the service advisor was friendly and knowledgeable, but you can work on lowering the service pricing that you can do and everyone would love that. But like I stated in the beginning, all around fantastic. More

My transmission failed within a few hundred miles of being serviced at this dealer. My vehicle is currently at a dealer in Flagstaff (180 miles away) having the transmission replaced. $7,000 repair. In being serviced at this dealer. My vehicle is currently at a dealer in Flagstaff (180 miles away) having the transmission replaced. $7,000 repair. In addition I was mid-quoted the price of the original transmission service and had to wait for 1 hour to speak to the service manager. I am a very disgruntled customer. More

I’ve been taking my vehicles there for the last few years and it’s just continuously great service from the drop off to the pick up. Great customer service all around. and it’s just continuously great service from the drop off to the pick up. Great customer service all around. More

All on the money they are real professionals when it comes to getting your vehicle serviced. Let you know what's going on from the time you drop off until you pick it up. Would recommend them to everyon comes to getting your vehicle serviced. Let you know what's going on from the time you drop off until you pick it up. Would recommend them to everyone. More

Vicki is my favorite! I really can’t express how grateful I am for her and her team. She goes above and beyond every time. Give her a raise or a huge bonus. She deserves i I really can’t express how grateful I am for her and her team. She goes above and beyond every time. Give her a raise or a huge bonus. She deserves it! More

I got my second truck from them. I have always gotten my service on my truck from them. Liz from service has been my service coordinator since my first truck. Best service department I have always gotten my service on my truck from them. Liz from service has been my service coordinator since my first truck. Best service department in Phoenix. More

Customer service is bad, no sense of urgency. The second time was better after complain. A new part the first time didn’t work had to go back to get it fixed. The second time was better after complain. A new part the first time didn’t work had to go back to get it fixed. More

Great service on my truck and great customer service as well. I’d definitely go back for my next service well. I’d definitely go back for my next service More