Gateway Chevrolet - Service Center

The team and service was really good and helped me find a spot for oil change at last minute spot for oil change at last minute More

Thanks Cody for the best service on my Traverse! All of Gateway Chevrolet in Avondale team is next level! I will always choose Gateway for new and used cars and especially for their top rate service All of Gateway Chevrolet in Avondale team is next level! I will always choose Gateway for new and used cars and especially for their top rate service! 🙏🏻🇺🇸 More

Was over charged, they didn't honor there own coupons. Spent 5k on repairs and wasn't allowed a loaner car. This is the second time I have had issues with this service center. The first time they recomm Spent 5k on repairs and wasn't allowed a loaner car. This is the second time I have had issues with this service center. The first time they recommended over 4k in unneeded services. More

My truck was taken care of as soon as it was said it would be! would be! More

I was disappointed in the service I received. 1st of all, I sat in the waiting room for 2 hours and eventually went to Zack’s office for an update of changing the battery in my 2011 Cruze. 2nd… 1st of all, I sat in the waiting room for 2 hours and eventually went to Zack’s office for an update of changing the battery in my 2011 Cruze. 2nd… I was told the current battery was out of warranty and expired and the cost of a new one. I accepted the information and gave permission to change to the battery. After discussing the event with my son n same day, he came up there and discussed why I needed a new battery. The current one was still under warranty and I should have paid only the maintenance to change the battery. Zack confirmed this and I was given a refund for the cost of new battery. I’m upset because I have brought my car up there multiple times for service and wonder how many times I was overcharged. More

Unacceptable wait time for an oil change. I scheduled an oil change appointment and was told that it would take 2-3 hours. I departed from the Service Center over four hours later. I scheduled an oil change appointment and was told that it would take 2-3 hours. I departed from the Service Center over four hours later. More

Very horrible experience and poor service. Went in for an oil change with an appointment. 4 1/2 hours later I got my truck. I decided to wait for it and figure it’ll be like 2 hours max. When Went in for an oil change with an appointment. 4 1/2 hours later I got my truck. I decided to wait for it and figure it’ll be like 2 hours max. When I asked the advisor for any updates. He just said i don’t know, wait for a text. Could have at least showed some empathy or apologized for the long wait time. No point in doing an appointment if it’s going to take so long. Might as well be walk in More

Very good service and very good communication and nice siting area and the people were great siting area and the people were great More

Horrible service! ! Couldn't diagnose my vehicle after having it for 22 days. Towed my vehicle to another Chevy dealer had my car fixed in less than 24 hours. ! Couldn't diagnose my vehicle after having it for 22 days. Towed my vehicle to another Chevy dealer had my car fixed in less than 24 hours. More

Have had several BAD experiences. This last took car home, died on the street. Had to toe back to find out job not done correctly. I haven't had good experiences with Gateway. This last took car home, died on the street. Had to toe back to find out job not done correctly. I haven't had good experiences with Gateway. More