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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.6
299 Reviews

299 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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October 10, 2024

I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re More

by Amie peltier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Morley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Monjeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Willert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Selvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Marschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure, Kyle Nelson
Oct 11, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us. We understand your frustration regarding the water leak issue and the subsequent repairs. It's important to us that our customers feel informed and satisfied with their service at Gateway Chevrolet Cadillac. We encourage you to reach out directly so we can discuss your concerns and work toward a solution. Your feedback is crucial, and we want to ensure you have a reliable vehicle. Please contact us at your earliest convenience. Sincerely, The Gateway Chevrolet Cadillac team

Oct 12, 2024 -

Amie peltier responded

I have called and left a message with the department manager for repairs two times already and I still haven’t gotten any feedback not even a callback. This is the most feedback that I’ve gotten so far.

Oct 16, 2024 -

Amie peltier responded

Once again days have passed and I still have not received any feedback and I left another message? So I will leave my number here and hopefully hear something from somebody at Gateway 7018314956

September 29, 2024

After not being able to get the car into a completing service facility for over two weeks, Gateway was able to get us in later on the same day. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Bahm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your very kind review, Keith. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gateway Chevrolet Cadillac Hyundai Nissan.

September 20, 2024

Colton did a great job and we enjoyed our experience at Gateway Chevrolet in Fargo. More

by ERICKSON02
Recommend Dealer
Yes
Employees Worked With
Colton Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Colton delivered such a great experience!

September 20, 2024

Located in Fargo ND I had oil changed, tires rotated, turn light changed and new battery More

by CAROLREGELSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks, Carol, for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

September 08, 2024

Great service and communication while vehicle was worked on was greatly appreciated! They finished early and important safety measures explained. More

by SHARMAEVETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destini Few
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 05, 2024

Salesmen-ship fantastic, service center currently 0/2 with my vehicles on properly diagnosing and fixing the problem. Not very satisfied. More

by ANDREA GARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McGarry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Marschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Martel
Sep 06, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us, Andrea. We appreciate your kind words about our sales team, but we understand your frustration with the service center. It's important to us that all vehicles are properly diagnosed and repaired. Please feel free to reach out to Gateway Chevrolet Cadillac directly so we can address your concerns and work towards a solution. Your feedback is valuable to us. Sincerely, The Gateway Chevrolet Cadillac team

September 04, 2024

Extremely friendly staff. Everyone went out of their way to ensure we were comfortable with the purchase process. Will definitely return. More

by Tomconnect22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Goree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destini Few
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nieland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Marschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

September 02, 2024

This dealership excels in poor quality work and even worse quality control. I will never recommend this dealership or ever go back after my horrific experience. More

by miller.dickinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Roper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

I am sorry to hear this, I am getting this to our Bodyshop Manager right away, thank you for your patience and I hope we can get this corrected for you.

August 31, 2024

Great service and great employees. Complimentary ride to another location was really good. Will use again, really made things easy for me. More

by A.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi, A.J.! Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

August 27, 2024

Did people are very argumentative not very friendly. They told me they had the title to my car and then when I asked for it they told me Bismarck would send it to me and I still haven't gotten it. More

by CLONG171995
Recommend Dealer
Yes
Employees Worked With
Landon Goree
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Arkangelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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