Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Oil change and recall update Everything went very smoothly. Service person was very helpful and got me in and out quickly. They also lined up a ride for me to work Everything went very smoothly. Service person was very helpful and got me in and out quickly. They also lined up a ride for me to work More

Ty Walker took great care of me. Vehicle stuck in four high. Also recalls needed to be performed. Ty had loaner lined up. Same day service. Everything went smoothly. Excellent experie Vehicle stuck in four high. Also recalls needed to be performed. Ty had loaner lined up. Same day service. Everything went smoothly. Excellent experience! If anyone is looking for good service, Ty is your guy. More

Door handle replaced, seat buckle redirected. Had the cracked door handle replaced on my 2016 Traverse. Looks great again. They also fixed my twisted seat belt, it was reversed from its natural Had the cracked door handle replaced on my 2016 Traverse. Looks great again. They also fixed my twisted seat belt, it was reversed from its natural position. It possibly came from the factory that way. Michael was very thorough in asking me questions and meeting my satisfaction as a customer. Thanks so much, it was greatly appreciated. More

Tyler was great to work with and understood the need Service report was great and Tyler explained what each of the items were. Not sure how a transmission dipstick breaks though. I requested no fix. Service report was great and Tyler explained what each of the items were. Not sure how a transmission dipstick breaks though. I requested no fix. More

Oil Change and Tire Rotation Gateway changed my oil and rotated my tires as well as anyone could expect. It was quick and easy, the way it should be. The one issue I have is that Gateway changed my oil and rotated my tires as well as anyone could expect. It was quick and easy, the way it should be. The one issue I have is that when I was younger, my local dealership would always return my car cleaner than when they received it. Vacuumed inside, washed outside. Don't expect that from Gateway; they won't even run it through their drive-thru car wash. Plus my steering wheel, door handles, and a couple other controls were sticky from whoever drove my car in and out of the shop. They'll change your oil, but don't expect them to go above and beyond. And make sure you bring a wet cloth to clean up afterward. More

total cost the price was way to high for what i had done my car seems to be running much better now it took way to long to get the work done the price was way to high for what i had done my car seems to be running much better now it took way to long to get the work done More

Average to above average dealership experience Gateway charged me $111.00 to find out what the code was that caused the check engine light to be on in my truck. Then charged me to install the fault Gateway charged me $111.00 to find out what the code was that caused the check engine light to be on in my truck. Then charged me to install the faulty part. I am fine with paying for a part that has failed. I am also fine with paying to find out the code of the check engine light, But I find it a bit greedy to charge for both. In the past the shops that I have dealt with have not charged for the diagnosis if you have them repair the vehicle. More

Chevrolet recall In and out quickly....,Luke in service explained the recall and got it done on time..Tim was helpful when I arrived and got the paper work done.. In and out quickly....,Luke in service explained the recall and got it done on time..Tim was helpful when I arrived and got the paper work done.. More

Oil change I stopped in for an oil change. Ended up taking over an hour and 45 minutes! Absolutely ridiculous in my mind. I was told it was going to be an hour t I stopped in for an oil change. Ended up taking over an hour and 45 minutes! Absolutely ridiculous in my mind. I was told it was going to be an hour tops lol. Noticed my tire pressures were not adjusted as well 3 tires at 35 and the other was around 40. More

Serviced for a recall. Overall very good experience. Done on schedule and was updated with progress via email which was much appreciated. I would bring my Chevy Silverado to Overall very good experience. Done on schedule and was updated with progress via email which was much appreciated. I would bring my Chevy Silverado to Gateway Chevrotlet for all its maintenance needs. More