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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center
Fargo, ND
302 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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302 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center
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November 04, 2016
Very frustrating. It's like they didn't hear what we said. Drop car night before. Supposed done by noon. Was on phone for over 20 minutes couldn't find service. Nothing done to car. No one called us to tell us Drop car night before. Supposed done by noon. Was on phone for over 20 minutes couldn't find service. Nothing done to car. No one called us to tell us that they were confused. Taking it to a shop that has customer service. More
by TOMSANDYSCHAUER
Verified CustomerEmployees Worked With
November 02, 2016
Just a tire rotation. Walk in appt. 15 min for tire rotation and they washed my Wrangler. I came to Gateway because Corwin damaged two rims when they rotated the tires and Walk in appt. 15 min for tire rotation and they washed my Wrangler. I came to Gateway because Corwin damaged two rims when they rotated the tires and they didn't say a word, like it never happened until I confronted the service manager. I has a Chevy for 15 years and came to Gateway. If it's not covered by warranty I'll be bringing my Jeep to Gateway. More
by CPIEPER
Employees Worked With
Don't remember
November 02, 2016
Great service Took my vehicle in for an oil change and was able to get the recalls done at the same time and save me a trip back into the dealership Took my vehicle in for an oil change and was able to get the recalls done at the same time and save me a trip back into the dealership More
by mike.hughes
Employees Worked With
Don Tollefson, Katlyn Archer
November 01, 2016
Great Service Center!! Everyone was very helpful and friendly. Dan D took time to visit with me about my Mary Kay Career and the excitement of earning my 14th Mary Kay comp Everyone was very helpful and friendly. Dan D took time to visit with me about my Mary Kay Career and the excitement of earning my 14th Mary Kay company car. Loved learning about his family and the high standards they have and a nice balance to their lives-like Mary Kay-"Faith, Family,& Career!! Thank you too for the shiny, clean car I drove away with!! I care-you count!! Karen Balsbaugh More
by karen.balsbaugh
Employees Worked With
November 01, 2016
Oil Change/Recall/Radio Update Experience was OK. Work took longer than quoted due to server being down (probably not their fault). This was not an issue because I left the vehicle Experience was OK. Work took longer than quoted due to server being down (probably not their fault). This was not an issue because I left the vehicle with them while I was out of town. Had I been waiting, it would have been frustrating. When I went to pick it up my service mgr was busy with another customer and nobody seemed overly interested in helping me. Once my mgr was available he did a good job of explaining the work that was performed. They washed my vehicle and I was on my way in 10-15 minutes. More
by skaurudc
Employees Worked With
October 31, 2016
recall and maintenence The staff at the Fargo Gateway Chevy dealership were able to get what was needed done in a timely manner, even with the computer program to fix the re The staff at the Fargo Gateway Chevy dealership were able to get what was needed done in a timely manner, even with the computer program to fix the recall being down for some time. More
by RH1
Employees Worked With
October 31, 2016
Horrible communication Waited hour. System down. Got ride home Waited hours. Called and rescheduled. Went to tetrieve car and it was being worked of " a few minutes". Went Waited hour. System down. Got ride home Waited hours. Called and rescheduled. Went to tetrieve car and it was being worked of " a few minutes". Went to check 70 minutes later and car was in lot doneasier No one bothered to tell me Jeremy walked with mail out to service to find out what we going on. More
by Me
October 30, 2016
Recall fixes and oil change. As always everyone at Gateway Chevrolet goes above and beyond. Thank you for the great service once again. We always enjoy the cookies and coffee! As always everyone at Gateway Chevrolet goes above and beyond. Thank you for the great service once again. We always enjoy the cookies and coffee! More
by JAMIEH417
Employees Worked With
Henry Nowak, Tyler Walker
October 29, 2016
Airbag sensor recall Gateway service person called me to set up the recall appointment. They followed up serveral times to confirm my appointment. Arrived with Silverado a Gateway service person called me to set up the recall appointment. They followed up serveral times to confirm my appointment. Arrived with Silverado at Gateway, van ride back home very accommodating, received call several hours later when work was done, and friendly service when I picked up the truck. All the way through the process, Gateway people were very friendly and informative. More
by LRHOLST
Employees Worked With
Joyce Griffin
October 28, 2016
Recall The service was very efficient, recall was done. Was informed that an oil change was due, also time for tire rotation. Was able to get everything The service was very efficient, recall was done. Was informed that an oil change was due, also time for tire rotation. Was able to get everything done and out of there in no time. Thanks!!! More
by TURTLE
