Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Staff was great! Friendly and prompt! Oil change did not take forever so overall it was great! Friendly and prompt! Oil change did not take forever so overall it was great! More

Can't say enough great things about my experience. Everyone was kind and patient and made sure we were happy and comfortable in the purchase! Everyone was kind and patient and made sure we were happy and comfortable in the purchase! More

I never got to meet Keith Roper, but Joe helped me a lot. He was very helpful. I think Gatway is a great place for this type of work and convenience place to come to. Thank you so much for your help. Got my He was very helpful. I think Gatway is a great place for this type of work and convenience place to come to. Thank you so much for your help. Got my car back. More

They were friendly and knowledgeable about my truck they explained everything about my truck i’am glad I bought it at gateway Chevy. explained everything about my truck i’am glad I bought it at gateway Chevy. More

Both service visits were for warranty work. They conveniently found additional repairs on the first visit. On the second warranty visit, they recommended an additional $990 in repairs. One of t They conveniently found additional repairs on the first visit. On the second warranty visit, they recommended an additional $990 in repairs. One of those repairs they did on the first visit. The other repair was a job a different shop had completed 6 months prior. I had scheduled my appointment on March 10th for the 21st. I was told parts would be there for the door latch warranty work. It was not. They made a mistake and the parts were not ordered. The most irritating part is that they did not call before the appointment and I waited in the lobby 1hour 45minutes and they STILL never told me that they didn't have the parts. This is the closest dealership and is 120 miles from my home. They at least tried to make it right with a rental car and free oil change and proactively repairing all four door latches. This is after I waited an ADDITIONAL hour to speak with a manager. However, to return my vehicle they offered to drive my vehicle the 120 miles. The day before they said to expect the driver to arrive around 10am. However there was no communication that the driver did not leave on time. I had cleared my work schedule to be available and now it will be 3 hours later than when they said they would be here and I hope I make it to my doctors appointment. VERY DISAPPOINTED. I've loved my Hyundais but I doubt I will purchase again because I don't want to deal with with this dealership and the next closest is more than 3 hours from my home. More

Got in fast for a oil change. The wait while I was there wasn't long. Waiting room was nice. The wait while I was there wasn't long. Waiting room was nice. More

I was not there to buy a car but had to talk to the manager she was very rude to talk to on the phone and did not answer questions that i had and i also talked to an owner of a car and that she would n manager she was very rude to talk to on the phone and did not answer questions that i had and i also talked to an owner of a car and that she would not give all information they needed either about a situation More

This was the first vehicle I've ever bought from a dealership and they worked with me for two days to find the perfect vehicle for my budget and found something I would love. The guys there are so nic dealership and they worked with me for two days to find the perfect vehicle for my budget and found something I would love. The guys there are so nice and made sure it would be a good vehicle for my child and me. More

The purchase process went smoothly and we were treated very professionally. Our trade was valued fairly too. very professionally. Our trade was valued fairly too. More

Ivan was super helpful and outstanding at communicating where we were in the process of our service. Great service all the way around! where we were in the process of our service. Great service all the way around! More