Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Very easy to work with and very well informed about the products they sell. Would recommend to anyone. products they sell. Would recommend to anyone. More

Excellent experience. Met salesman Matt at the door - greeted us - and made the buying experience very easy Met salesman Matt at the door - greeted us - and made the buying experience very easy More

Eli was easy to talk to. He was patient as we test drove a couple different vehicles. Knew the product and made it an enjoyable experience. He was patient as we test drove a couple different vehicles. Knew the product and made it an enjoyable experience. More

We dropped off our Santa Fe for a recall on the camera and took off to spend some time with our kids. Gateway ended up pulling the cabin filter. On the Sante Fe cabin filter, the fan is located under and took off to spend some time with our kids. Gateway ended up pulling the cabin filter. On the Sante Fe cabin filter, the fan is located under the filter, behind the glove box. Whenever they pull the filter leaves fall down into the fan. This causes a horrible noise. While we were gone, they messaged us, trying to sell us a new filter and tires. We passed on purchasing a new filter and tires. What are they pulling the cabin filter for, when I brought the car in for a recall on the rear backup camera? Anyways, when we returned my wife brought up to the person that the car is making aq horrible noise that it wasn't making when we got there. The lady made a comment that we should have purchased the new cabin filter. I'm sorry, but even if they put in a new filter, the leaves are already in the fan. My wife was HOT. This is the car she drives daily. We didn't have time to push this as we were going to the Bison Basketball Game. I think that when you pick it up, it should at least be in the same condition as when it was brought in. In my opinion, their service is all about how much they can sell you while you are there and not really "service", If they cared about service, they would have checked the noise the fan made after pulling the filter. The next week I called to talk to the service manager. She offered to fix the problem if we dropped it off. But we live 90 miles away. I asked if they would come pick it up. She said she would have to check. That was Tuesday. I never heard from her by Saturday, so I spent a couple hours of my Saturday on youtube figuring out how to take the glove box off and the fan motor apart. In my opinion, the staff are doing what they are trained to do.....get you thru there and sell you everything they can. The service manager might be the problem, (she didn't even get back to me after my question on a Tuesday, but I think it's more from upper management. More

She was very nice how she help me with my car and etc. . thank you so much . thank you so much More

Great customer service and care from the moment you walk in to when you get the deal made. in to when you get the deal made. More

The sales team was great to work with very professional toilet would definitely deal with them again toilet would definitely deal with them again More

Everyone was very helpful explained everything and had my best interest in mind good dealership best interest in mind good dealership More

Matt is a great service rep. He is one of the biggest reasons I come there He is one of the biggest reasons I come there More

Courteous Prompt Thorough Efficient They completed service in a timely manner. I'll stop back. service in a timely manner. I'll stop back. More