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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.6
302 Reviews

302 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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July 18, 2023

Nice job! The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back agai More

by warren10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Axvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tesa Larson-Roper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Monjeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you, Warren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gateway Automotive.

July 14, 2023

Always taking the extra step to make sure I am taken care of, it is appreciated! More

by DAVID.BERGEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to share your feedback with us, David. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2023

Very large assortment of vehicles all in very good condition dealers very helpful in pointing out different options price as well they're high everywhere More

by scottdahl3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Stengl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing about your experience with Gateway Automotive. We appreciate your business and hope to see you again soon!

July 12, 2023

Service is slow every time I have been there. Never done with service when they say they will be even if it’s just simple oil change and new tires. More

by Robert.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Livingston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 07, 2023

Bought a 19 Suburban in July of 2022. Had it for 11 months and was in the shop multiple times for some issues. Had to pay out of pocket on a few because the warranty wouldn't cover it. Th More

by keeper_girl_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Livingston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rochelle Rehm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

Jul 10, 2023 -

keeper_girl_05 responded

Keeper_girl_05@hotmail.com I'd gladly give more details. If you email me I will give more detailed ways of contacting me.

July 03, 2023

Having my damaged car repaired at gateway collision center was a great choice. Top notch customer service and quick turn around made it awesome More

by cmak1nak
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 03, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 02, 2023

I will let my friend know to come to you if they need to buy a car More

by Karyea23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerald Bureh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gateway Automotive to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2023

I was greeted at the door as soon as I got out of my car. Scott asked me if he could help and what did I need. More

by Diane
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with others but cannot remember them all, Mike Blythe, Scott Campbell
Jun 15, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 13, 2023

people are o. k., but we have been waiting for over two weeks and no results. the vehicle has not even been looked at. More

by Namath
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Selvig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message to zlachowitzer@gatewayfargo.com with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 12, 2023

Maddy went out of her way to help our family when we had a service issue with our car. She made sure we had a rental big enough to fit our kiddos (and their baseball stuff!) and that we could get working AC More

by docamydc
Recommend Dealer
Yes
Employees Worked With
Maddy Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your kind words for Maddy, and for taking the time to leave us this wonderful feedback!

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