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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center
Fargo, ND
302 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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302 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center
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Verified Customer
August 23, 2023
Dealer accommodated my transportation needs, did the work correctly, on the, and below the price estimate. correctly, on the, and below the price estimate. More
by GRIMMDORR
Employees Worked With
Other Employees :
Anna Carlson
August 19, 2023
Terrible Experience. I brought my 2019 Silverado, which I had purchased from them about eight months ago, for a repair regarding the check engine light and a missing I brought my 2019 Silverado, which I had purchased from them about eight months ago, for a repair regarding the check engine light and a missing striker bolt for the tailgate. The issue with the engine light was resolved following a reprogram of the ECM module. I received the bill on the repair today and inquired if it was ran through the extended warranty I had purchased. Matt told me that it hadn't because I had never told him I had the policy. I had used this same extended warranty (which I bought through Gateway) three months prior to this on a different repair and it should have been on file or at least inquired about before repair. He then tells me it was too late to do anything about it and continues to tell me I should have told him earlier. After I complained about it some more Matt finally told me he would call them, after which he tells me that Mastertech doesn't cover that so I end up paying the full cost. I called Mastertech after, since it didn't seem quite right to me. The service rep there looked at their their log. It showed they had received a call from Matt regarding this ECM issue in July, when I originally brought it to them so I had obviously told him about the warranty or he did know about it at the very least prior. The second note came from his call today was simply that they had asked him if the repair they had done last month fixed the issue I was having and his response to them was that he was "unsure." I know its only a hundred bucks and have already filed a claim for reimbursement from Mastertech. I just rather he had told me that he had made a mistake rather than lie and try to shift the blame to me. More
by Tyler
Employees Worked With
August 15, 2023
It a great place to buy a vehicle and friendly staff I would recommend anyone tgere would recommend anyone tgere More
by DEAVERTRUCKING
Employees Worked With
Other Employees :
Anna Carlson
August 15, 2023
Very helpful and hardworking employees. Very knowledgeable and willing to research to gather information. Interested in serving customer and takes pride in company. Very knowledgeable and willing to research to gather information. Interested in serving customer and takes pride in company. More
by RTJNAHRNDT
August 12, 2023
Everyone was extremely helpful with the situation that we were in and everyone loved our dog Everest! were in and everyone loved our dog Everest! More
by Aaron Fullerton
August 08, 2023
Ethan - super knowledgeable on virtually all Euro & Asian vehicles!! Always the go to guy for all parts - especially daughter's SUV! vehicles!! Always the go to guy for all parts - especially daughter's SUV! More
by haringmp
Employees Worked With
August 03, 2023
The chev pickup I purchased was immaculate. The sales person did a very good job explaining all the features of the truck. The sales person did a very good job explaining all the features of the truck. More
by WKWAGNER
July 18, 2023
I had a wonderful experience purchasing a new Cadillac Lyriq!! Everyone was helpful and friendly. I highly recommend purchasing a car from this business. Lyriq!! Everyone was helpful and friendly. I highly recommend purchasing a car from this business. More
by CAROLARCHBOLD42
