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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center
Fargo, ND
303 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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303 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center
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March 18, 2024
We bought 2024 Equinox in October. Yesterday I brought it to dealership for the first oil change. A nice gentleman had us pull inside service garage and we were told to leave keys ins Yesterday I brought it to dealership for the first oil change. A nice gentleman had us pull inside service garage and we were told to leave keys inside vehicle and were pointed towards waiting area. About 5 minutes later a woman by name of Ann comes towards me saying "Is that your Equinox? Are we just supposed to know what to do with it?? Our rules here are you stand by your vehicle and WAIT until someone approaches you and you explain to them what is being serviced!" At this time 4 other people in waiting area are staring at me & my son! I kindly explained we had a 2 pm appointment and we were told what to do with keys and where to go. I thought we were expected and service department should know exactly why a 2024 Equinox is there. They booked us! Long story short, once our warranty is done we will buy our next new vehicle at a different dealership in Fargo with friendlier staff :) More
by Kristen.nash
Employees Worked With
March 13, 2024
Shane and Rochelle were great to deal with through the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for their professionalism. More
by brian@buttweilersdoall.com
Verified CustomerMarch 01, 2024
Oil change and defective seat heater all being addressed gave us a car to use very easy? gave us a car to use very easy? More
by roxannecarr
Employees Worked With
February 28, 2024
Brandon worked to keep me informed. When truck had damage during shipping. He was helpful in helping me desire on what vehicle to buy. When truck had damage during shipping. He was helpful in helping me desire on what vehicle to buy. More
by timb4
Employees Worked With
Brandon Schafer
February 23, 2024
David was great to work with. Professional, friendly and not pushy at all. He made the whole process seamless and worth making the drive to Fargo from Bismarck for my new vehicle Professional, friendly and not pushy at all. He made the whole process seamless and worth making the drive to Fargo from Bismarck for my new vehicle purchase. Thank you! More
by APRAUS
Employees Worked With
David
February 06, 2024
Chase and crew are awesome to work with. Best car buying experience I have ever been involved with. Best car buying experience I have ever been involved with. More
by ROBERT.LEHR
Employees Worked With
February 06, 2024
Danielle has made purchasing fleet pickups a breeze! She always goes the extra mile to make sure we get the best service we could ask for! She is the reason we work with Gateway. She always goes the extra mile to make sure we get the best service we could ask for! She is the reason we work with Gateway. More
by Matthew71
Employees Worked With
Danielle Sweeny
