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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.5
316 Reviews

316 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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April 02, 2025

Staff was great! Friendly and prompt! Oil change did not take forever so overall it was great! More

by KIMJZIEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gateway Chevrolet Cadillac Hyundai Nissan.

April 01, 2025

Can't say enough great things about my experience. Everyone was kind and patient and made sure we were happy and comfortable in the purchase! More

by Erica_baldock07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Axvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McGarry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Bach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

March 31, 2025

I never got to meet Keith Roper, but Joe helped me a lot. He was very helpful. I think Gatway is a great place for this type of work and convenience place to come to. Thank you so much for your help. Got my More

by Willert247MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

March 27, 2025

They were friendly and knowledgeable about my truck they explained everything about my truck i’am glad I bought it at gateway Chevy. More

by PHILLIPRENE1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as one of our valued customers for many more years to come!

March 25, 2025

Both service visits were for warranty work. They conveniently found additional repairs on the first visit. On the second warranty visit, they recommended an additional $990 in repairs. One of t More

by Tucson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spoke with a manager but do not remember his name
Mar 26, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi there, I have gotten this back over to our Service Director - Luke. He is the one who you spoke to regarding this issue and he is working to address it and get it turned around for you, thank you for sharing your feedback.

March 22, 2025

Got in fast for a oil change. The wait while I was there wasn't long. Waiting room was nice. More

by MCDONALD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Bahm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 18, 2025

I was not there to buy a car but had to talk to the manager she was very rude to talk to on the phone and did not answer questions that i had and i also talked to an owner of a car and that she would n More

by millie
Service Communication
Recommend Dealer
No
Employees Worked With
Maddy Hanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your feedback. We understand your experience with our management team was not satisfactory, and we appreciate you bringing this to our attention. At Gateway Chevrolet Cadillac, we strive to provide clear and respectful communication. We encourage you to reach out to us directly so we can address your concerns and ensure you receive the information you need. Your feedback is valuable as we work to improve our customer service. Sincerely, The Gateway Chevrolet Cadillac team

March 07, 2025

This was the first vehicle I've ever bought from a dealership and they worked with me for two days to find the perfect vehicle for my budget and found something I would love. The guys there are so nic More

by ALYSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Monjeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Payson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Alysha, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as a valued customer for many years to come!

March 02, 2025

The purchase process went smoothly and we were treated very professionally. Our trade was valued fairly too. More

by DD_CONSULTANT
Recommend Dealer
Yes
Employees Worked With
Cory Axvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McGarry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Stengl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your kind words! We are thrilled to hear that your purchase process at Gateway Chevrolet Cadillac went smoothly and that you felt professionally treated. We're also glad that you were satisfied with the valuation of your trade. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Gateway Chevrolet Cadillac team

February 28, 2025

Ivan was super helpful and outstanding at communicating where we were in the process of our service. Great service all the way around! More

by patiencelain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Arkangelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddy Hanson
Mar 01, 2025 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that Ivan provided you with outstanding communication during your service experience. At Gateway Chevrolet Cadillac, we strive to offer great service, and it's wonderful to know we met your expectations. We look forward to serving you again soon! Sincerely, The Gateway Chevrolet Cadillac team

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