Gateway Buick GMC
Dallas, TX
Filter Reviews by Keyword
By Type
74 Reviews of Gateway Buick GMC
I went to Freedom GMC off of 67 first, HORRIBLE idea! They thought just because I was young they could talk down or offer subpar customer service so I left. Went to Gateway GMC the next day and Steven sh They thought just because I was young they could talk down or offer subpar customer service so I left. Went to Gateway GMC the next day and Steven showed me the GMC Acadia I was impressed it was fully loaded but I'd had my eyes on the Yukon Denali...The Yukon that was is in my price range didn't offer half of what the Acadia did, so I decided the Acadia was the best vehicle for myself and my family. Steven and the other employees at Gateway were beyond great! They were attentive and tried their hardest to get me in the vehicle I was comfortable with. They worked with me and thank goodness for that, I used to hate driving but I LOVE driving my Acadia! This dealership offers A+ Customer Service and has a GREAT variety of vehicles. More
I had the pleasure of working with two salesmen, who were both very helpful, and patient with me, even though at times I was not. I was looking for a truck with certain features and accessories; and they wen both very helpful, and patient with me, even though at times I was not. I was looking for a truck with certain features and accessories; and they went out of their way to find the perfect truck; the truck of my dreams! If you are looking for a place to buy a new Truck, go see one of them, and you too can experience a no pressure place to buy a car. More
I looked online at the GMC Terrains I liked and asked for a salesman to contact me so I could get more information. The next morning Steve called me and let me know about the SUV and specials they had going a salesman to contact me so I could get more information. The next morning Steve called me and let me know about the SUV and specials they had going on. He let me know how much my payments would be a month with the down payment I would be giving. (I was approved with their online app.) Steve put all the Terrains with the options I wanted in the front of the dealership so when I got there all I had to do was choose the color I wanted! We went inside he took all the paperwork he told me to bring and I signed the papers! It was quick and easy. The inside of my New car had a glich in the door pannel so I brought it in and they had it fixed within a few hours! Steve was also very helpful and helped me set up my onstar and answered any questions I had. He also called me the day after I purchesed my Terrain and asked if I needed anything. Steve has also called since to make sure I was still happy with my new SUV. The staff was great and if you are looking to by and New or Used car you should go to Gateway Buick, GMC first! More
I am not very good about buying new cars, but I do know when someone is trying to take advantage of me. That was not the case at Gateway, they listened to my terms and never tried to pressure me into anyth when someone is trying to take advantage of me. That was not the case at Gateway, they listened to my terms and never tried to pressure me into anything. Steve Essex made my experience very smooth and stress free and I got a great car to boot! More