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Gates of Granger - Service Center

Granger, IN

4.5
505 Reviews

505 Reviews of Gates of Granger - Service Center

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February 17, 2020

Nice employees.Unfortunately after 2 visits and a part being ordered that was the wrong part I was told, they had it repaired. It’s not . More

by HURRICANEPD
Recommend Dealer
No
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2020

Best guy ever Andrew helped made feel like family and worked with me in every way to help me and get everything I needed and wanted.... More

by jpagan2333
Recommend Dealer
Yes
Employees Worked With
Xavier Williams , Andrew Claeys
Feb 17, 2020 -

Gates of Granger responded

Hey there, thank you for your feedback about your great experience with Andrew! Andrew and our team work hard to deliver a great experience to every customer. Thank you for your business and thank you for choosing Gates!

February 08, 2020

friendly and fast I have always dealt with Gates and have been very satisfied. Bought several cars from them .Very glad they have a service center in Granger. More

by JL1199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates of Granger responded

Hey there, thank you for your positive feedback! Our staff works hard to keep our customers satisfied and we are glad you can benefit from our Granger location. We look forward to assisting you more in the future!

January 27, 2020

friendly and helpful the two gentlemen that helped me were very helpful and friendly and had our vehicle ready in good time to pick up that morning . thank you More

by mjohn316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
two young guys on saturday morning
Feb 17, 2020 -

Gates of Granger responded

Hey there, thank you for your 5-Star rating! We appreciate your business and we look forward to assisting you in the future!

November 11, 2019

Tire repair When I Got this car the first day you fixed this same tire and you said it was the seal. Now I bring it back for the same problem on the same tire and More

by CREBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
October 21, 2019

Oil Change Went in for oil change and tire rotation. Also, had a problem with a tire losing air. They found a nail in the tire. They kept me informed all alon More

by STEPHANIEWAGONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Very nice They made it easy for me to choose my new car. And I did not feel any pressure. To make that decision. On the choice I made. More

by HOTRODD1.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Claeys
October 15, 2019

Great service, great communication, qreat quality We have used this body shop several times with variying degrees of damage. Price is alway fair with options on parts. Quality is always great. Turn More

by BBLOSSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
October 07, 2019

Good experience I was impressed with the service done on my car. I'm really impressed with Mary. She does a wonderful job, her customer service is awsome More

by SAXTON.ALICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Oil Change had a oil change and all was good and went quickly. I also was advised to change my air filters which I did but now realize how expensive these were More

by RMERWIN919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
you man from service department