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Gates of Granger - Service Center

Granger, IN

4.5
506 Reviews

506 Reviews of Gates of Granger - Service Center

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June 27, 2020

Quick Service I brought in my Chevy Equinox for an oil change. It was handled quickly and professionally. The only issue I have is that I had received a $20 coupon More

by RJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Crimmins
June 27, 2020

Dennis Reddy knows how to take care of customers This Review is only about the Body shop and the quality of how quickly he takes care of me as a customer. Professional and fair!!! Thank you Denni More

by MARK.ZELTWANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Reddy
June 27, 2020

My Acura visit Once again, my service visit, on my Acura was done quick, correct, and price was great. The technician Ryan did a great job making sure my brakes are More

by MSTEINKE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Keeton
June 27, 2020

Mary was absolutely FANTASTIC Meet knowledgeable and Mary was absolutely FANTASTIC Meet knowledgeable and extremely helpful Look forward to dealing with her for future needs Would recommend her to fr More

by FJALINOUS1
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

Great Service at a fair price. Always get great service and their work is super. Very happy with the whole experience. The paint match was perfect and my truck looks like new again. More

by ROGVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Reddy
June 17, 2020

Very good and quick service. The service here is always very good. People are polite and understand that it is important to get their customers in and out quickly. Thanks. More

by PRICE.D.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
Jun 17, 2020 -

Gates of Granger responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to assisting you in the future. Thank you for your business!

June 15, 2020

Overall Pleasent but slow Fair prices and good service but a wait for sure. Mary could use a smile and more friendly approach but it was early in the morning so i can let it sl More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jun 15, 2020 -

Gates of Granger responded

Hey AJ, Thank you for your great review and feedback! We appreciate the opportunity to serve you and we look forward to working with you again. We are working hard to make your next visit 5-Stars across the board. Thank you for your business!

June 07, 2020

I always am greeted by service staff with a wonderful hello. They always remembered past discussions even if it was a year or two ago. More

by SWKLEIMAN
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Gates of Granger responded

Hey there, Thank you for your great feedback about your experience with us! We appreciate the opportunity to serve you and we look forward to assisting you for many years to come. Thank you for you business and thanks for choosing Gates!

May 11, 2020

Great Service Again Once again, each time I visit this dealership, I receive quick and thorough service in a friendly atmosphere. The technicians always check everything More

by JFRYE9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Crimmins
May 12, 2020 -

Gates of Granger responded

Hey there, Thank you for your 5-Star rating and great feedback! We appreciate the opportunity to serve you and we look forward to assisting you again. Thanks for choosing Gates!

May 04, 2020

Excellent Service They always complete maintenance and check systems. They are respectful and do not speak down to you. Very trustworthy. Timely and complete. We ha More

by CSCHWARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Gates of Granger responded

Hey there, Thank you for your great review about your visits with us! We are thankful for the opportunity to assist you and are thankful you chose us. We will continue to provide excellent service during your future visits and we look forward to assisting you again. Thank you for your business!

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