Gates of Granger - Service Center

Mary was very pleasant as usual. She gets me in and out as fast as she can, and keeps me up to date on progress. I have never had a problem with the service department. They take She gets me in and out as fast as she can, and keeps me up to date on progress. I have never had a problem with the service department. They take very good care of my car More

They were really helpful and professional. They were very informative about everything and provided a timely service. They were very informative about everything and provided a timely service. More

I went to pick my car up and it was done poorly and I did not take it. They are fixing it now. You would think that Simone would have double checked the work and poked it. not take it. They are fixing it now. You would think that Simone would have double checked the work and poked it. More

It was spouse to about an hour for oil change. and rotation. almost 2 hours laters I looked on my app to see where my car was because I could see in the window it wasn’t there.. it had been in the and rotation. almost 2 hours laters I looked on my app to see where my car was because I could see in the window it wasn’t there.. it had been in the parking lot done .. I had to go ask about it and when they looked into it the paper work was put in wrong place.. thank goodness for my app no telling how long I would sit there waiting More

After car being serviced they helped me remove a bumper scuff paint transfer. They did not have to do that. Was very appreciated. scuff paint transfer. They did not have to do that. Was very appreciated. More

Link switched me to Toyota site. Phone , no one picks up after calling repeatedly . Basically , you just can not find any one to talk to after several trials . Never had the greatest Phone , no one picks up after calling repeatedly . Basically , you just can not find any one to talk to after several trials . Never had the greatest experience there on consistent bases , any way . No recording to leave call back info. I wonder who on the balanced mind would want to put up with this kind of service and how are they running the place . I bought Audi car on company’s reputation of service but this place doesnot seem to echo it. Even link was dysfunctional . P More

Gates provided me with excellent customer service. They got my vehicle in quickly and repairs were all done perfectly. Appreciate the customer service. They got my vehicle in quickly and repairs were all done perfectly. Appreciate the customer service. More

Gates provides great service with helpful employees. Mechanics are very competent. They alsp provide competitive pricing. Mechanics are very competent. They alsp provide competitive pricing. More

Great never had a problem there. That’s why I will continue to keep going back. That’s why I will continue to keep going back. More

Mary is the sweetest and so very helpful! They always leave my car spotless and the job always done very well! Thank you Gates They always leave my car spotless and the job always done very well! Thank you Gates More