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Gates of Granger - Service Center

Granger, IN

4.5
524 Reviews

524 Reviews of Gates of Granger - Service Center

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April 24, 2025

Done alot of business with them They have always been professional and polite with us very good dealership More

by keiths10
Recommend Dealer
Yes
Employees Worked With
Mary
April 22, 2025

Great service, I always know what service will be done and cost before work is done. No pressure to add extra services all the time More

by Mj
Recommend Dealer
Yes
Employees Worked With
Mary
April 10, 2025

The dealership kept us apprised of the status of the repair and was very responsive when we had questions. Would highly recommend Gates of Granger. More

by jbayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Very fast and great customer service. I wish there was more options on pricing for oil changes though More

by IGREGOR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

They are always friendly, always accommodating and we've been going there for several years no reason to change. More

by Myty97
Recommend Dealer
Yes
Employees Worked With
Mary. The best!
April 09, 2025

Thieving lying xxx xxxxxxx , stole stuff out of my vehicle then played dumb like I didn’t kno what was in my own car . xxxxing bums More

by bankssemaja15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Skaggs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service dept
April 07, 2025

Great service fixed my brakes without an issue. If I had a problem I'd say so. 15 word is ridiculous More

by CRESS_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Work was decent, car had caked on dust from the paint and took awhile to get off, the inside had something spilled on the inside drivers door and inside looks like it was wiped down with a dirty rag. Tape wa More

by jamesa1339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

It took them over a month to get my car done. If they told me it was gonna take that long, I would’ve took it somewhere else I had to pay for a rental car for a month More

by Mandi
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know names
March 29, 2025

My Highlander was in a fender bender. Gates, fixed it, and it looks good as new. I also received it back earlier than they had originally thought. The staff is Knowles and friendly. More

by Deb Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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