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Gates of Elkhart

Elkhart, IN

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rated
227 Reviews

2405 Cassopolis St.

Elkhart, IN

46514

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Showing 227 reviews

October 08, 2019

I thought my situation was hopeless until I met the “Car Queen” Shelby and Jeff. Couldn’t have had a better experience! You guys rock! More

by lia_babe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Samoilis , Shelby Vernon
October 04, 2019

Awesome! This was my first time buying a car and I felt very comfortable and welcome! Shelby helped me find something very nice and very affordable! More

by KENZO1738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Howe, Shelby Vernon
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! Our team works hard every customer experience a great one. We look forward to working with you more in the future!

October 04, 2019

TWO THUMBS UP great service from the advisors enjoyed talking with the sales associates as i was waiting in the waiting room. thank you for being so friendly quick More

by E.N.SEG18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review!

October 04, 2019

Erica is the best! Erica is awesome! Brought my vehicle in for an oil change, and also had a few questions about my warranty and pricing on some parts. Erica got my vehi More

by Shel28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Feb 10, 2020 -

Gates of Elkhart responded

Thanks for your great review!

October 04, 2019

Oil Change Only problem I had was that the dealership forgot to turn off the "Maintenance Required" light on the dashboard. Thank heaven for Google. I was able More

by submar
Recommend Dealer
Yes
Employees Worked With
Erica
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great review! We are sorry to hear about the maintenance light but we are glad that it is corrected. We look forward to making your experience better during your next visit.

October 04, 2019

Friendly, professional Told what i wanted and they worked with me to find it at a price i told them. Had some issues during the inspection and rhey took care of all of it. More

by LJGUNSLINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez, Kevin Scheibelhut, Kevin Meyer, Joe Johnson
Feb 10, 2020 -

Gates of Elkhart responded

Thanks for your great feedback!

September 17, 2019

Bought a car Everyone was nice. Kept looking until they found a lender that would give us a better interest rate which was half of everyone else. Thanks I would More

by tsarah078
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Heydon
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great review! We appreciate your business and thank you for choosing Gates!

September 02, 2019

Awsome Fianace manger and my sales person both walked the lot with me of over 500 cars to ensure I would get into the right car, More

by BRUCEBRANTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review!

August 29, 2019

Awesome 😊 Our dealer Jason Hook was very knowledgeable kind and thoughtful he help pointed out ways to maintain our truck we are first timer.. I just wanted to More

by T-BOOKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason hook
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for leaving us an excellent review! Jason and our team work hard to deliver a great experience to everyone. Thank you for your business and thank you for choosing Gates!

August 28, 2019

SHELBY IS AWESOME Went out to the big sale at the University Park Mall last week looking for a cheap reliable vehicle. I met Shelby and told her what I was looking for, More

by allycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Vernon
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great feedback! We appreciate your business!

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