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Gates of Elkhart

Elkhart, IN

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227 Reviews

2405 Cassopolis St.

Elkhart, IN

46514

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Showing 227 reviews

January 04, 2020

First Time but not the last First time here for new rims that I had purchased at Tire Rack this is one of the prefered installers. When making the appointment Erica was very acco More

by JOHNNY7223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Seger, Brian Stanton
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your positive feedback! We look forward to assisting you more in the future!

December 30, 2019

Oil change Awesome deal on synthetic oil change. Service was great and quick. Walked right in, no waiting. Very friendly service. Highly recommend service de More

by horses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Seger, Joe Johnson
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great feedback!

December 30, 2019

New vehicle My salesman was awesome (Joe Johnson). He worked with me to get exactly what I wanted. He recommended several vehicles that fitted what I wanted but More

by horses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! We appreciate your business and look forward to working with you more in the future!

December 27, 2019

Professional Experience The whole experience was professional and everyone (sales person, sales manager, business manager) were very helpful in the purchase of my vehicle. I More

by ajwait2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Holdread
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review! Our staff works hard to give every customer a great experience. Thank you for choosing Gates!

December 13, 2019

Wonderful Experience My husband and I had a lovely experience with Gates in Elkhart. Tom helped us find the perfect van and made sure it was within our price range. More

by emlew92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pogotis
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your business!

December 09, 2019

Great experience! Joe, made it an extremely easy and smooth process in me getting the car i wanted, my payment was also broken down in a way which i could pay on time w More

by sunrisepricejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review! We appreciate your business!

November 24, 2019

Felt tricked into buy the wrong vehicle I had purchased a 2017 GMC Acadia Awd and I had to come back the next day to finish the paper work and when I did I was told that the bank wouldn't go More

by Holycity14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Howe, Tom Pogotis, Jason Hooks
November 21, 2019

great customer service Ian Holdread gave us a great experience, I hate car shopping , but he made my experience amazing ,very nice person very personable no pushing to sell More

by christinaball50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Holdread
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review! Thanks for choosing Gates!

November 20, 2019

Oil Changed Totally satisfied with the service I received, I do want to call since I need follow through on a previous visit. I need to talk to a supervisor. More

by LIMMYMAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
November 13, 2019

Ok process Process took way to long, I never got an answer on the questions I keep asking like when was the car’s oil changed just keep ignoring my questions & n More

by lunaadriana325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
New guy
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