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Gates of Elkhart
Elkhart, IN
227 Reviews
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Showing 227 reviews
April 15, 2020
best service center in ELKHART gates in Elkhart always gets me in super fast and their rates are lowest i could find in town! going to Gates each time has SAVED me A LOT of MONEY!!! gates in Elkhart always gets me in super fast and their rates are lowest i could find in town! going to Gates each time has SAVED me A LOT of MONEY!!! More
by E.N.SEG18
Verified CustomerEmployees Worked With
Kevin Scheibelhut
April 11, 2020
It was a good experience. I was very pleased with this Dealership. I found a Nissan Rouge on line @ Gates Toyota in South Bend & I live in Elkhart so I called Gates of Elkhart I was very pleased with this Dealership. I found a Nissan Rouge on line @ Gates Toyota in South Bend & I live in Elkhart so I called Gates of Elkhart & they were able to transfer the SUV here, which made it more convenient for me. I was greeted by a nice young man named Kolin Lamb and he answered all my questions & if he wasn't sure he would find out for me. We went for a test drive & also took it to my mechanic, which made it easier for me to make a decision to buy the SUV. I was introduced to Jeff Howe, which took care of the financing. He was able to get a better rate than my Credit Union so I decided to finance thru them. It took a little time because of my credit being frozen, but we finally got the right one & it was a done deal. Everyone was very nice & friendly. I'm glad I found this SUV & able to work with a couple of good guys. More
by plm59camaro
Employees Worked With
Jeff Howe, Kolin Lamb
April 08, 2020
Great Service! I JUST WANT TO TAKE THE TIME TO SAY THANK YOU TO SALES TOWER FOR GETTING OUR DEAL DONE AND HUGE SHOUT TO IAN HOLDREAD FOR BEING OUR SALESMAN. AS BEING I JUST WANT TO TAKE THE TIME TO SAY THANK YOU TO SALES TOWER FOR GETTING OUR DEAL DONE AND HUGE SHOUT TO IAN HOLDREAD FOR BEING OUR SALESMAN. AS BEING IN SALES BEFORE IN THE AUTO INDUSTRY I COULD APPRECIATE NO GAMES AND STRAIGHT TO THE POINT. LIKE THEY SAY IF YOUR HAPPY YOU WILL BE BACK. I WILL BE SENDING PEOPLE YOUR WAY. KIND REGARDS. More
by BEAUBRODERICK1
Employees Worked With
Ian Holdread
March 29, 2020
Exceptional Sales and Service Experiences We purchased a used 2019 Chevy Colorado truck. Tom Pogotis was the salesman. He was friendly and knowledgable. There was an issue with the upholstr We purchased a used 2019 Chevy Colorado truck. Tom Pogotis was the salesman. He was friendly and knowledgable. There was an issue with the upholstry on the drivers seat. Tom immediatly made reservations with the vendor that takes care of such issues and oversaw it to my satisfaction. Then there was an issue that needed servicing. Kevin Scheibelhut in the Service Dept was extremely friendly and super knowledgable. He identifyed the problem and the Service Dept in Mishawaka handled it bautifully at absolutly no cost to me. Now we find ourselves in a financial situation that requires to have Gates purchase back the truck. Tom Pogotis has handled this embaresing situation without compromising our dignity! He has gone above and beyond the call of duty to locate another vehicle in our price range and has handled all the paperwork needed to make this transaction, I can not say enough good things about the staff at Gates of Elkhart especially Tom Pogotis. More
by karenlblosser
Employees Worked With
If Jeff Howe handles the financing end of a sales transaction he did a wonderful job as well., Kevin Scheibelhut, Tom Pogotis
March 10, 2020
Web I walked in I was super picky about what I wanted! I first met with Ian and he was super helpful, then Kolin jumped in and together they were able to help me find the perfect car! first met with Ian and he was super helpful, then Kolin jumped in and together they were able to help me find the perfect car! More
by Ajaylynn101
Employees Worked With
Jeff Howe, Ian Holdread , Kolin Lamb
March 04, 2020
Typical car dealership Salesman Jason Hooks was helpful and eager to work with us. When starting to negotiate a price for the car I found Jef Gates to be arrogant and harder Salesman Jason Hooks was helpful and eager to work with us. When starting to negotiate a price for the car I found Jef Gates to be arrogant and harder to deal with. After finally coming to a decision on the price and buying the car, Jef who was so eager to be pleasant and accommodating the day before walks past me ignoring me.A simple thank you for buying a car from us would have been great. I will remember this the most from the whole experience. I found the car I wanted here but I was not thrilled about buying from Gates. I will not recommended any Gates car dealership to friends and family. More
by Caleb
Employees Worked With
Jeff Howe, Jef Gates , Jason Hooks
March 03, 2020
Kolin Lamb was very attentive to what type if truck i was searching for. He sent pictures of what they had in stock. A very personable salesman. It was real nice to meet Mr. Gates also! searching for. He sent pictures of what they had in stock. A very personable salesman. It was real nice to meet Mr. Gates also! More
by robwilfert
Employees Worked With
Kolin Lamb
March 03, 2020
Car Purchase I bought a car in September. They really worked to get me the best interest rate. At the time, they promised me a second key. I called in February. I bought a car in September. They really worked to get me the best interest rate. At the time, they promised me a second key. I called in February. They honored that promise and had a second key made for me. Tom was friendly and helpful. As for the car I purchased, so far so good. More
by barbarapurbaugh
Employees Worked With
Tom Pogotis
March 02, 2020
The big bosses need to be more humble and friendly.They The big bosses need to be more humble and friendly. They need to help not just sell cars. Sales man representative was awesome but not clear on word The big bosses need to be more humble and friendly. They need to help not just sell cars. Sales man representative was awesome but not clear on words. Changing too much. More
by josgar2024
Employees Worked With
Jeff Howe
