Back

Gates Toyota - Service Center

South Bend, IN

4.4
557 Reviews

557 Reviews of Gates Toyota - Service Center

Sort by
March 09, 2019

Toyota care ! Loyd , at the parts desk is very helpful ! The service dept.went above and beyond what I asked of them. Once a person establishes a working relation More

by GARYBRUNDIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyd, parts desk. Service ? All of them.!
March 06, 2019

I can't imagine a better dealership to work with. I appreciate the way they make something that might be difficult for me very easy. I trust them and love my Toyota....... everyone I've had. More

by KKRIS4123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name, but, he was great to work with!
March 06, 2019

Wonderful All of the workers were very nice and they even cleaned my car inside and out and all I came for was a oil change. There the best. I can't remember th More

by FCALLISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brien Williams Winston
March 04, 2019

13 Toyota’s and Two Lexus’s Later.......... It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7, More

by BOBBYZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
This isn’t an employee issue/it’s an owner issue.
February 27, 2019

Knowledgable Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questi More

by JPILOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Crimmins
February 27, 2019

ToyotaCare service Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. More

by DELWYNSHROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
February 26, 2019

Always excellent service! We trust Gates Automotive to service all our vehicles, whether it's a simple oil change, routine maintenance or a deep diagnosis with the check engine More

by GWAGON_FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanatha Six
February 25, 2019

Good service except using the car wash When using the car wash after the oil change while going out the door came down on the windshield of my car. and scratched the windshield all up. I w More

by CLEVELAND_SHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike McNally
February 25, 2019

Very good experience I have had countless Toyotas and Gates service has been excellent every time. They do the manufacturer recommended service and don't try to push expe More

by Car Guy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2019

Very helpful Service excellent and the service people where very helpful with my questions about my new SUV. I was very interested in my tow package and all my que More

by KENMURPHY1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Missy Gough
...
48
...