Gates Toyota - Service Center

Friendly, respectful, and expertly done. I never had a problem at this service center. They have always been trustworthy and always given me the option on what was to be done. I never had a problem at this service center. They have always been trustworthy and always given me the option on what was to be done. More

Gates Toyota experience When you make an appointment you usually tell the service attendant why you need/want sevicing. So when you are greeted being asked why you are there When you make an appointment you usually tell the service attendant why you need/want sevicing. So when you are greeted being asked why you are there; it does not indicate that you had an app't. nor why you made it. At 9 AM I expected more desk/service techs to be on duty. More

Oil change Friendly service rep. Quick service. Wonderful salesman thanked me for purchasing through him. He was eager to chat with me and make sure my purchase/ Friendly service rep. Quick service. Wonderful salesman thanked me for purchasing through him. He was eager to chat with me and make sure my purchase/lease was still making me happy. More

Best service As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and k As always your service is topnotch. It's why we are loyal customers. Brian Gardner is the best service advisor. He is always friendly, courteous and knowledgable. More

Very good experience at Gates Toyota Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will def Very pleasant people and the work was performed in a very timely fashion, I would highly recommend service at Gates Toyota in South Bend and will definitely have future service for my Toyota done there. More

Very easy and pleasant service people to deal with. I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such I have always found the service people at Gates Toyota to be knowledgeable and up front with me. Always show the parts they recommend replacing, such as filters, etc. Don't try to sell me something I don't need. They treat my vehicle as if it were their own. Deal mainly with Samantha, Brian, and Brad in service department and Mike and Trent in sales. More

25,000 mile check up Friendly and knowledgeable people. Easy to work with. I brought my Tacoma in for the check up and when it was done, they showed me all the things that Friendly and knowledgeable people. Easy to work with. I brought my Tacoma in for the check up and when it was done, they showed me all the things that were checked. More

Satisfied overall with service. I dropped in to the Service Center because my tire light came on, and I wanted any issues resolved before I left on a road trip to Frankfort, KY. The I dropped in to the Service Center because my tire light came on, and I wanted any issues resolved before I left on a road trip to Frankfort, KY. The service rep was courteous and kept me informed of what they believed the problem was. Unfortunately as they worked, they discovered the sensors had to be replaced, not simply repaired. I was thanked for my patience. My only disappointment was that twice in the last 6-7 weeks that tire light had come on and I visited the Service Center. It took until the 3rd trip to go deep enough to discover the underlying reason the tires were losing pressure. I have had no further problem since my visit. More

Oil lube filter From scheduling the appointment on line, to the short wait time while they are servicing my car, I highly recommend Gates Toyota service. Everyone is From scheduling the appointment on line, to the short wait time while they are servicing my car, I highly recommend Gates Toyota service. Everyone is very friendly also. More

Good service Gates gets you in and out. Always kind and courteous. They do a great job. Had wife’s car serviced and left owning a new RAV4. Gates gets you in and out. Always kind and courteous. They do a great job. Had wife’s car serviced and left owning a new RAV4. More