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Gates Toyota - Service Center

South Bend, IN

4.5
561 Reviews

561 Reviews of Gates Toyota - Service Center

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May 25, 2025

Fast prompt service. I was completely satisfied from start to finish. I would recommend this dealership. More

by kraspovich
Recommend Dealer
Yes
Employees Worked With
Jessie
May 24, 2025

Great job. Everyone is friendly, attentive, and helpful. They care about their customers and their needs. More

by PEACOCKJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Ziegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I have been getting my cars from gates since they were located downtown . Very pleased More

by WWW.SDWAKEEM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Mitchem
May 22, 2025

Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu More

by mgelfman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Good communication. Work done when expected. Stephen was able to get ahold of me via text which i appreciated More

by AJBMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

The staff is always friendly. They are very informative and find answers quickly if needed. More

by STEVENSMARINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jocsan Alonso
May 21, 2025

Excellent, congenial, effective and thoughtful customer service. Horrible use of styrofoam-it ruins the environment More

by sbarton3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young woman who was GREAT
May 21, 2025

Going there for years and service is always great. People always friendly. Thank a lot. More

by bullard7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who checked me in for oil change
May 21, 2025

They have been our preferred place for a number of years now. Always great service. More

by bnsdunfee
Recommend Dealer
Yes
Employees Worked With
Oil change
May 21, 2025

The Gates Family has done an excellent job serving the Michiana Community in multiple locations with value and excellence. We have purchased multiple vehicles from them and also enjoy any maintenance they More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Gates, Kevin, Erica, Tina in Elkhart Service