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Gates Toyota - Service Center

South Bend, IN

4.5
561 Reviews

561 Reviews of Gates Toyota - Service Center

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July 03, 2025

Awesome service , clean waiting room , coffee, tea, hot chocolate all good. Just wish something other than soaps on the TV..🤷‍♂️🤷‍♂️ More

by DANMORRISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

It was easy to get an appointment with Gates, and they gave prompt polite service. More

by STEPHENS-S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

This is without a doubt the only Toyota dealership that is allowed to touch my precious Tacoma More

by tgdubz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

In the 8 years we’ve been Gates customers, Brian has been very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a More

by WVBIRD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

The service dept does a great job. The dealership itself is a disappointment. They never have new cars. More

by sandtwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Jennings
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

We have always been treated with courtesy and respect, by the entire service departments. They are accurate with the information they provide. More

by ROOKS1145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Had a great experience, explained well what was done to the vehicle and great customer service More

by JCANTU0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Had a vibration in our 2019 ford edge. Took it to the dealer and they found it needed a new part in the transmission. Took the car in on Tuesday and they finished it on a Saturday. They su More

by Rkenney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
June 06, 2025

very professional. They take very good care of my truck. Even though dealerships are more expensive I always take my truck there. More

by PRYOR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Gates Toyota Service is quick and reliable. I trust them with my Highlander and my Camry. More

by SCWISEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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