
Gates Toyota
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 822 reviews
Had a vibration in our 2019 ford edge. Took it to the dealer and they found it needed a new part in the transmission. Took the car in on Tuesday and they finished it on a Saturday. They su Took it to the dealer and they found it needed a new part in the transmission. Took the car in on Tuesday and they finished it on a Saturday. They supplied us with a loaner car for the week. We had to make an emergency trip to NY so they stayed most of Saturday to get it done. More
Worked hard on a deal for me and was an honest young man! Would recommend to anyone Would recommend to anyone More
very professional. They take very good care of my truck. Even though dealerships are more expensive I always take my truck there. They take very good care of my truck. Even though dealerships are more expensive I always take my truck there. More
Gates Toyota Service is quick and reliable. I trust them with my Highlander and my Camry. I trust them with my Highlander and my Camry. More
Sad to see loss of covential oil change option. My business will go elsewhere as a result. My business will go elsewhere as a result. More
The gate Toyota has a good customer service a good working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terribl working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terrible service. More
I have had a couple small issues when i have been there for oil changes. I have a 2014 Ram 1500. The last time i was there for an oil change I noticed after I got home that the tech had marked 36 PSI on th for oil changes. I have a 2014 Ram 1500. The last time i was there for an oil change I noticed after I got home that the tech had marked 36 PSI on the sheet for all my tires. However my dash TPMS system showed 55-60 PSI in each tire. the tire pressure not actually being changed wasn't a big deal to me because I tow a camper, Have E load range tires and run them at 60 PSI anyway. That being said it did leave me wondering what else was "skipped" but marked as done on the work sheet. I have bought a few cars from gates and have always been happy with your service, but between this little issue and a issue with a previous visit it's left me wondering how much the oil techs actually do when they are working on vehicles. Sadly i don't remember the name of the service writer or the tech but I'm sure it's in my records with you under my name.. More
Gates puts their all into make sure that customers drive off happy. The lifetime powertrain warranty is really something that sets this dealership apart from the others. off happy. The lifetime powertrain warranty is really something that sets this dealership apart from the others. More
Because of a previously outstanding experience with buying a new 2020 Silverado from Gates Chevy, we chose to purchase our 2025 Highlander from Gates Toyota and wow, just as good of an experience. Tre buying a new 2020 Silverado from Gates Chevy, we chose to purchase our 2025 Highlander from Gates Toyota and wow, just as good of an experience. Trent sacrificed personal time on Saturday to stay as long as we needed to have every question we had answered. The followup from Gates Chevy was so good, I have every reason to believe that the followup from Gates Toyota will be equally as good. There are many other dealerships that were closer and driving the 3 hours to purchase was so worth it! More