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Gates Nissan - Service Center

Richmond, KY

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400 Reviews

400 Reviews of Gates Nissan - Service Center

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December 07, 2019

Friendly staff. No pushy salesperson. Honest, upfront, no pressure to buy... Dwight was great to work with he was easy to understand and got a deal. More

by KartD29
Recommend Dealer
Yes
Employees Worked With
Dwight O'NEAL
December 06, 2019

Very prompt with appointment time. Friendly, knowledgeable staff. Nice waiting area with refreshments and snacks, clean facility and bathrooms. Always had good service from purchasing my vehic More

by petrey270
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2019

Car would not start! My Rogue would not start showing no key detected.called roadside assistance towed to gates Nissan.complete service on it a bad battery the problem. More

by Elmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson, Jon Wilburn
December 04, 2019

oil change service I have been very impressed by the concern of satisfaction at gates Nissan. The service manager Kathy Smith always makes sure all my questions about my More

by FastEddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Borders
November 23, 2019

Outstanding service I have visited Gates Nissan Service Department several times over the last three years to have my Nissan Frontier Pickup Truck serviced. I have receiv More

by movingon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2019

The people there very friendly and professional. They directed me to the department I needed go to Andrea was friendly, and professional. She would tell me when car would be done. More

by Ten men
Recommend Dealer
Yes
Employees Worked With
Andrea
November 04, 2019

Service Department Great Had my car in for service, everything done right the first time. No go backs. Greeted at service department door as soon as I pulled in and was out More

by Servicefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
October 31, 2019

GREAT SERVICE I have been coming there for 5 years and have always been satisfied with your service. Great people make this a great business to deal with on a regul More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
October 31, 2019

Best customer service! The service team at Gates has consistently proven to be accommodating, fair, competent, attentive, caring, and TRUSTWORTHY. Whatever my concern may be More

by Altimom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
October 30, 2019

Bill, Pamela and Kathy are always helpful and friendly I had my 2016 Pathfinder in for service and tire rotation last week. this week on Monday my 2017 Altima in for four new tires and mounted, front end More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
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