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Gates Nissan - Service Center

Richmond, KY

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400 Reviews

400 Reviews of Gates Nissan - Service Center

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December 07, 2016

Wll run service department These guys are great but operate under such a huge disadvantage, Nissan cars and trucks don't break down much. So Gates Nissan most generally exceed More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case
December 04, 2016

Exceptional Service! One of the many great things about servicing your auto at Gates is simply knowing without question that "everything" from start to finish is done with More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
December 03, 2016

Quality Service Gates Nissan is by far the best service department I have ever taken our vehicles to. The staff is friendly and very knowledgeable. They are very orga More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
December 01, 2016

Fast and Accomodating Finally a dealership that will take time to actually listen and help somebody. Very pleased with the Service Dept. and the help they have provided ov More

by James Smith
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case
December 22, 2013

Received very good service even after unexpected repairs needed were discovered. I would recommend this dealership for purchases and service. I will definitely return for service. More

by Janehays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 21, 2013

Excellent service experience. Everyone is always friendly and helpful. We came in without an appointment, and Kathy worked us in in a timely manner. They also washed the vehicle which is always appreciated. More

by wwatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 29, 2013

Great service experience every time I am in the dealership. Very friendly staff. Always concerned about any needs the customer may have. Will recommend this dealership to friends. More

by jenny72h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jessica
October 30, 2013

I went to the service center as the warning light was on for maintenance of tires. The service people checked and I didn't need rotation but they were nice to change the oil and give me a price on two new More

by kywoman545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 22, 2013

Ali & Kathy was very helpful with a servers issue and they took care of it I will tell everyone I know that has a nissan to take it there More

by stewart.barnes12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric, Ali Ennakoa
October 01, 2013

If you have a Nissan then Gates Nissan is the only place to go for service. Kathy and Jessica are great! They always greet you with a smile when you arrive plus they are always checking back with you to mak More

by DougDenham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessica and Shauna
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