Gates Nissan - Service Center

Oil change and inspection. Great service at this dealership.Very knowledgeable and professional.Always look forward to my visit here.They always give me a heads up about any upc Great service at this dealership.Very knowledgeable and professional.Always look forward to my visit here.They always give me a heads up about any upcoming possible issue that may arise in the future. More

Always great service! Fast and efficient service every time! When I arrived I was taken straight back, and my vehicle was finished quicker than they even quoted! Inpressed! Fast and efficient service every time! When I arrived I was taken straight back, and my vehicle was finished quicker than they even quoted! Inpressed! More

Great Sales and Service I have been completely satisfied with the process of buying our car and the service we have received. Great dealership! The sales , management and s I have been completely satisfied with the process of buying our car and the service we have received. Great dealership! The sales , management and service department are outstanding. More

Oil change to a new purchase Pamela and Kathy was great. Very friendly and knowledgeable. And the lady cashier was very informative and friendly as well. My first experience at G Pamela and Kathy was great. Very friendly and knowledgeable. And the lady cashier was very informative and friendly as well. My first experience at Gates Nissan was awesome. I didn't only get my oil changed I ended up purchasing a 2017 Nissan Altima before I left. My salesperson Micheal was great. More

Dissatisfied We arrived at 11am for an 11:15 appt for an oil change and tire rotation. This appt was made 2 weeks prior to our visit; however I felt like we were We arrived at 11am for an 11:15 appt for an oil change and tire rotation. This appt was made 2 weeks prior to our visit; however I felt like we were being worked in for service. We were there over two hours for the appt. Previous appts have never taken that long, and always included a car wash. Our car was not washed on Wednesday, but we were told we could come back anytime for a car wash. We live an hour away, and I'm not sure we will make this trip again. More

Great Service Department I have been dealing with this dealership for the past eight years and I do not have my cars serviced anywhere but here. Kathy and Pamela take the b I have been dealing with this dealership for the past eight years and I do not have my cars serviced anywhere but here. Kathy and Pamela take the best care of all of my service needs. The are very friendly and always take care of all of my service needs. The service manager Bill always stops whatever he is doing to take time to speak with me. More

Pleasantly Surprised! I have used a number of service center's over the years, I have to say that this one tops them all with their customer service. From the time that I s I have used a number of service center's over the years, I have to say that this one tops them all with their customer service. From the time that I scheduled the service appointment throughout the follow-up, everyone was very thorough and polite in explaining what service was provided. More

Good customer service. Good communication with service department, thorough explanation of work to be and an accurate estimate of time and cost of service. Clean and quiet Good communication with service department, thorough explanation of work to be and an accurate estimate of time and cost of service. Clean and quiet waiting area, More

HAPPY Great and thoughtful service with a smile. And, they even washed my car, gratis! It's a great resource for NISSAN owners in Madison County. Great and thoughtful service with a smile. And, they even washed my car, gratis! It's a great resource for NISSAN owners in Madison County. More

As always Bill Case is professional and service is great! I have been using Gates Nissan Service Department for over 5 years now as I own 3 Nissan products. Bill and Kathy always treat me very well and take c I have been using Gates Nissan Service Department for over 5 years now as I own 3 Nissan products. Bill and Kathy always treat me very well and take care of my vehicles as if they were their own! I am always greeted with a pleasant smile and a willingness to go the extra mile for their clients. All work is done right the first time. They do have competitive pricing as well. I would stack Gates Nissan Service Department up against anyone. Thanks for a job well done! More