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Gates Nissan - Service Center

Richmond, KY

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400 Reviews

400 Reviews of Gates Nissan - Service Center

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July 19, 2017

Service and repair Everyone was professional friendly, repaired my car in a timely manner so I would not roast in this heat. They made me feel special. Thanks to everyon More

by SCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
July 15, 2017

Regular Service PRO: Service department is great, I always get prompt attention and they all have great personalities so coming in to get my vehicle serviced is not More

by AJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
July 06, 2017

Great service Fixed my car and made sure the whole car was inspected as well for me to safely drive, gave me price estimates on next service I will be having as wel More

by Mona Masoumi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
July 05, 2017

Recent oil change and check-up I called the service department at 8 AM and had an appointment at 11:45 AM. Oil change, tire rotation, and check-up completed in 1.5 hours. Excellent More

by sgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
July 04, 2017

Continued excellence As always, the staff goes out of their way to accommodate my schedule, make me and my family feel right at home! Prompt and professional service depa More

by Scott Farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
July 04, 2017

Required Service Always polite and friendly. Always greeted with a smile. Quick service with a full explanation of what was done and what may need to be serviced in th More

by trackman422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
July 04, 2017

Great service Fast, cheap and friendly. Would recommend this Nissan location for maintenance and sales! They cleaned my truck for free when going in for a oil chang More

by Weswalt25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case
June 24, 2017

Excellent Experience Highly recommend. Knowledgeable, efficient and extremely courteous. Have never had reason to doubt cost or service. Thanks to the staff and mechanics More

by Cakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics behind the scene, Bill Case, Pamela Thompson
June 23, 2017

Oil Change I always bring my car to Gates Nissan. The staff is always very courteous and friendly and always get me right in for service. They always do a thorou More

by Butch53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy R.
June 21, 2017

First time at Gates for an oil change due to another location not being able to put my low sitting car on the ramp. The staff was very professional, friendly an More

by richmondG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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