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Gates Nissan - Service Center

Richmond, KY

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400 Reviews

400 Reviews of Gates Nissan - Service Center

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September 26, 2017

Frontier service Gates is by far the best place to get your vehicle serviced. They are very organized and have a very clean waiting area with refreshments. They always More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
September 25, 2017

Oil Change It was time for a scheduled oil change. Making the appointment was hassle free. When I drove into the garage I was greeted with a warm welcome. The ca More

by JanKaye219@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
September 20, 2017

Great service! Great service department!! Always friendly, accommodating and thorough. It's a big part of continuing to buy from this dealership. I'm on the third NI More

by Ellen44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simmons, Pamela Thompson
September 14, 2017

Service Brought our 2016 Maxima in for some recall work. The staff is always very friendly and thorough with all work. The location of the dealership is also More

by Janies5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
September 09, 2017

Great service Came in for an oil change and the service was great. Everyone was friendly, knowledgeable and helpful. Even my salesperson from the day of purchase in More

by JWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 09, 2017

OilChange I always enjoy coming to Gates Nissan for service. Kathy and Pamela are always kind, helpful, and professional. I like everyone I have met at the deal More

by bess6combs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 08, 2017

Excellent Service Gates Nissan has one of the best service departments I have ever been associated with. The staff is always so friendly & helpful. The waiting area i More

by Rfox12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
September 03, 2017

Maxima service As usual excellent service and treated very well by the staff. The people at Gates understand what keeps business. They are very professional and the More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2017

Great service again Once again received great service. This was an oil change and 30K check plus a recall repair. Kathy is excellent for scheduling to meet my needs. P More

by Bob in KY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
August 29, 2017

tires and alignment Best price around! Kathy got me scheduled and in and out quickly. Buying from Gates Nissan gives me peace of mind- my pathfinder is very well maintain More

by momof2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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