Gates Nissan - Service Center

The Continue Their Winning Formula The Sales, Parts and Service staff are first rate, hear perfect. But when the rare occasion arises that an error was made, they make it right. Great The Sales, Parts and Service staff are first rate, hear perfect. But when the rare occasion arises that an error was made, they make it right. Great cars, great dealership. More

Excellent service department . I came in to have Frank check iout my ball joints and suspension because another place told me that I needed them replaced. Frank checked them out . I came in to have Frank check iout my ball joints and suspension because another place told me that I needed them replaced. Frank checked them out and said that everything was OK and that the other place was just trying to sell me something. The other place was Tire Discounters in Richmond. Thanks also to Kathy for fitting me in the schedule .🤗 also there was no charge for this service. More

Oil change/new battery Everyone at Gates Nissan is so friendly and helpful. They explain everything very clearly and go over anything that needs attention or may need attent Everyone at Gates Nissan is so friendly and helpful. They explain everything very clearly and go over anything that needs attention or may need attention in the future. I have been taking my vehicle here since the location was built and have always been very satisfied! Thank you! More

Prompt efficient service Always satisfied with the quality of service and professionalism of the entire staff. I am always able to get my vehicle in for my needs promptly. Always satisfied with the quality of service and professionalism of the entire staff. I am always able to get my vehicle in for my needs promptly. More

Consistent excellence. I have been driving to Richmond from Lexington to have my car serviced since I bought my first Nissan in 2010. Excellent service always! That’s why I I have been driving to Richmond from Lexington to have my car serviced since I bought my first Nissan in 2010. Excellent service always! That’s why I keep coming back. More

Great Service Great service! Pam got my vehicle right away and let me know some problems on the quality inspection they do along with the estimates to get them repa Great service! Pam got my vehicle right away and let me know some problems on the quality inspection they do along with the estimates to get them repaired. More

Great service. GREAT customer service. Repairs made quickly and with no fuss. Customer courtesy exceptional. The employees make sure you know your business is ap GREAT customer service. Repairs made quickly and with no fuss. Customer courtesy exceptional. The employees make sure you know your business is appreciated. A loaner vehicle was provided even though I did not request it, and not only was it very convenient, it was a great car. More

Fast and friendly service Fast, friendly service. Kathy made sure everything was checked thoroughly. They found that my battery was weak and I was able to get it replaced immed Fast, friendly service. Kathy made sure everything was checked thoroughly. They found that my battery was weak and I was able to get it replaced immediately. More

Great service! They always help us get our vehicles serviced correctly and efficiently so we can get them back on the road. Thank you for your help! They always help us get our vehicles serviced correctly and efficiently so we can get them back on the road. Thank you for your help! More

Oil change and service Everything was ok everyone was very professional and helpful ,the only thing was didn't wash my truck and has been washed every time before said they Everything was ok everyone was very professional and helpful ,the only thing was didn't wash my truck and has been washed every time before said they didn't have no body to do it. More