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Gates Nissan - Service Center

Richmond, KY

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400 Reviews

400 Reviews of Gates Nissan - Service Center

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February 21, 2018

First Service on new Altima I just stopped in for my first service on new Altima. Service was efficient - I was in and out and on way to work without any delay. A plus rating. More

by Clif Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case, Pamela Thompson
February 20, 2018

Great dealership Just a great dealership and friendly staff no pressure just a wonderful place service was great done in a timely matter and very clean place of busine More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
February 14, 2018

Great staff This dealership is awesome.Took my car in for regular oil change and the free inspection.They are always very courteous and polite.I would highly reco More

by Tazz1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
February 04, 2018

Excellent experience, as always. Service Depratment at Gates Nissan in Richmond continues to provide exemplary service for my Nissan Rogue. Bill Case, as always, provides service that More

by Aduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
January 26, 2018

Always wonderful customer service I have bought both my vehicles here. Always take them back for oil changes and whatever else the vehicle is needing. The staff here is always very fri More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Athena Simmons, Pamela Thompson
January 25, 2018

Excellent Service We.are very pleased with the overall experience of working with the team at Gates Nissan. Staff are always pleasant and helpful and has taken very goo More

by Bcool0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2018

GREAT SERVICE-as ALWAYS! It's worth the drive to Richmond...for sure! Recently scheduled oil change and they do a complete 'point inspection' - they got me in and serviced qui More

by maxjrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
January 22, 2018

Best service department ever!!! Any time I call the service department they get me in quickly and take care of my concerns. Kathy is always so very helpful. They feel more like famil More

by rdjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2018

Customer Service I was able to stop in and get an oil change quickly. Service was friendly as always and very appreciative of the pride you take in customer service. T More

by Stephs Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
January 10, 2018

Great customer service Purchased my Altima in March 2017, I had previously taken it to the dealership I had purchased it at for oil changes, but their customer service was l More

by tlmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
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