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Gates Nissan - Service Center

Richmond, KY

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400 Reviews

400 Reviews of Gates Nissan - Service Center

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March 13, 2018

New battery post. This dealership met my expectations and then some. I called them on very short notice and they got me in and completed the task very quickly and had m More

by hughes08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Case, Pamela Thompson
March 12, 2018

Maxima Service Great work as usual from Gates Nissan service department. They always get the vehicle serviced in a reasonable amount of time and keep you up to date More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
March 10, 2018

Excellent Service. Excellent service, customer interaction, prompt and dependable. I have only driven a Nissan product for two years, but I do not think I will buy anot More

by kywonder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Borders , Pamela Thompson
March 10, 2018

Overall experience from purchase to service has been excellent Purchased Pathfinder in Dec of 2012 All service has been performed by Gates Nissan Had special service as a squirrel chewed throug More

by BRIAN SCHLIFKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
March 07, 2018

Great service as always As always Bill , Kathy, Pamela and Leonard take care of all my needs. Always friendly knowledgeable and efficient and even get a car wash, never go an More

by Busy lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
March 06, 2018

1st service The Service team at Gates Nissan did a great job! They treated me like family and were quick but thorough with my Murano. I highly recommend Gates Nis More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
March 02, 2018

Great A+ Very knowledgeable staff and comfortable waiting area. Quick service, always in and out within 30mins and the vehicle is washed almost every time. Can More

by JG304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
March 01, 2018

Consistently Excellent Experiences My wife and I have purchased four vehicles from Gates Nissan since moving to Richmond. Our experience with each has been exemplary. Perhaps more imp More

by Joseph Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
February 27, 2018

Excellent Service. Excellent people and service. Very nice experience. They were able to work me in at the last minute. All services were completed in a very timely mann More

by Randhir Rathore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
February 21, 2018

Oil change at Gates Nissan This dealership has the best prices and service bar none. The complimentary car wash is greatly appreciated. Great staff and great service! A complete More

by E Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
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