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Gates Nissan - Service Center

Richmond, KY

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400 Reviews

400 Reviews of Gates Nissan - Service Center

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April 16, 2018

Top notch service!!!! We have always had our Rogue serviced at Gates Nissan since we bought it. Scheduling an appointment is always easy. Always greeted promptly and servi More

by Pappy2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Fisher
April 16, 2018

Oil change The price was more than I wanted to pay. But the people are the reason I keep coming back. I’m very happy overall with Gates Nissan More

by JWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
April 09, 2018

Scheduled service morning of bad weather Oil change, tire rotation, filter change went like clockwork. Appointment at 8 am and they were ready to go even during inclement weather. Kathy is al More

by London
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2018

Great service Kathy Smith is a wonderful person who provides service with a smile. I always enjoy seeing her! She worked around my schedule and seemed happy to do More

by Grammy 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2018

Friendly Employees and Great Service I bought my Hyundai Elantra from this dealership because the Gates Hyundai down the street treated me terribly. Ever since, I have been going to this More

by Ashley A Householder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Great service experience Very happy with the service department. I feel they went out of their way to accommodate my needs. Will definitely be back for all my service needs. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
March 21, 2018

Gates not only took care of my vehicle but earned my busines when my Nissan pathfinder's fans messed up they went be on their duty to get it fixed for me and make sure that i was satisfied with the service they More

by Chris Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
March 21, 2018

Service visit I always receive excellent customer service at Gates. I feel everyone in the service department goes out of their way to take care of their customers. More

by bess6combs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
March 19, 2018

In and out within an hour for an oil change and tires rotate I am always treated like I’m their most important customer and they are always honest. They don’t sell me something I don’t need. Kathy and Leonard al More

by Kcastle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2018

Oil change and checkup I called the next day returning from a long trip. They got me in that afternoon. Everyone is always courteous, concerned and want to please. Everyone More

by JanKaye219@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another gentleman but cannot remember his name. , Bill Case, Pamela Thompson
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