Back

Gates Nissan - Service Center

Richmond, KY

not yet
rated
400 Reviews

400 Reviews of Gates Nissan - Service Center

Sort by
July 10, 2018

130K maxima service People like Kathy and Pamela are the reason we continue to get our vehicles serviced at Gates. They are familiar with how we drive our vehicles and re More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
July 08, 2018

Great Service I was very pleased with my service at this dealership. I was kept informed of all repairs that needed to be done and everything was fully explained t More

by MGullette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
July 02, 2018

Normal service visit, oil change etc This dealership has the BEST service department ever. They quickly get you in and out and take time to answer all questions you may have. Great job! More

by lawatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2018

Friendly and knowledgeable Upon arrival, I was greeted made feel like I was special, and they called me when my car was done. was treated with respect, they brought my car arou More

by deanap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
June 28, 2018

Service I recently took my 2018 Nissan Altima for servicing and received excellent care and service. Pamela does a wonderful job keeping you updated on the st More

by ckg1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael statham, Pamela Thompson
June 24, 2018

Great customer service Gates Nissan always makes me feel welcome. Always take great care of my car. Hoping in 5 months cone gstes Nissan and buy a new car More

by Wlb13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Wilburn
June 24, 2018

Very efficient As usual, they were very nice and very efficient on doing the service. Work was done as quickly as I had expected, and was done right,. More

by Jim1486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case, Pamela Thompson
June 17, 2018

Oil change Everyone at Gates Nissan is very pleasant, courteous and professional. My car got an oil change, a free general inspection and a free car wash. All of More

by JanKaye219@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Case
June 09, 2018

Awesome service! Awesome and fast service dept! Very kind and explains everything they do and answer any questions you may have. I will never take my Rogue any place e More

by RudysRide
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
June 07, 2018

Great Customer Service Always We love everyone at Gates Nissan; that's why we drive 40 miles, not only to buy but also to have our 3 Nissans serviced. More

by jhensley47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
...
20
...