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Gates Hyundai - Service Center

Richmond, KY

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37 Reviews

37 Reviews of Gates Hyundai - Service Center

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July 18, 2013

I have had a great experience with Gates Hyundia! I have I have had a great experience with Gates Hyundia! I have purchased two vehicles at Gates and have been completely satisified. Matt Gray is great to More

by schasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 07, 2013

The staff was helpful and friendly. The facility was clean. The service was quick and thorough. It was easy to schedule the service and I'll come back again. More

by Wghenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Yarber
June 07, 2013

Very attentive staff. Kept me informed and promptly handled my repairs. Cost is always an issue and I feel I got the most I could for the dollars I spent" More

by rwilson3004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown woman
May 30, 2013

Went in to have my backup camera installed, overall great experience. Quick and simple process. Dealership didn't have a loaner car at the current time but, Matt was able to find one for me. Want a new car? More

by brogers57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 28, 2013

I received excellent follow up service on my 2010 Hyundai Genesis rear camera. The service team of Matt Gray and Danielle Yarber were professional, courteous and the repair took less time than estimated. I w More

by johnmelvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIELLE YARBER
May 23, 2013

Went in to order a new back up camera for my 2011 Sonata LTD. As always I was treated great and with respect. Any question I have had has always been answered. They go above and beyond to assist the custome More

by brogers57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Wileman
May 20, 2013

Went in for a safety recall. Took about 30 minutes and this included a car wash. Talked to Matt for a few minutes and also Danielle ( service advisor ) and they are both very thorough the work preformed o More

by tblackburn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 20, 2013

Great service dept., very knowledgeable and have great service. They know my car and how to service it properly. always been treated friendly, would recommend More

by dsparks910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 11, 2013

Overall great! They take care of their current, past and possible customers. Always goes above and beyond with anything that is asked of them! Best dealership I have dealt with. More

by brogers57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 08, 2013

Great customer service before, during, and after the sale. Brian McMahan continues to deliver great customer service well after the sale. Matt Gray and his service team are true professionals. Thank you More

by stidham1235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMahan