Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
95 Reviews of Gates GMC Nissan - Service Center
Sort by
July 19, 2021
Great place and GREAT employees. Most importantly they LISTEN to us. We are loyal customers since 2003. I think we are on our 4th or 5th car now. LISTEN to us. We are loyal customers since 2003. I think we are on our 4th or 5th car now. More
by Bob Paris
June 28, 2021
Was a pleasant experience working with everyone there. They could sell ice to an eskimo !!! They could sell ice to an eskimo !!! More
by crab3
April 27, 2021
Had to deal with the folks at gates from 8oo miles away and they were very helpful and looked after all my needs excellent customer service. and they were very helpful and looked after all my needs excellent customer service. More
by carpentergord
Employees Worked With
April 08, 2021
Brought my 2019 Titan XD for some warranty work. Coolant overflow tank. I had stored my 2017 Jeep soft top windows in the fold flat rear seats. Someone there decided to take all the metal parts I had in t overflow tank. I had stored my 2017 Jeep soft top windows in the fold flat rear seats. Someone there decided to take all the metal parts I had in the truck bed and toss them on the plastic windows and now they are trashed. Be careful what you leave in your vehicle there. The person "Jim" who contacted me this morning said there was no manager available for any of the times I would be able to come in and show them. I guess the managers work the same hours as I. If they want to see them now they can come look in my trash. I'll replace them from a non Gates dealer. Since 2009 I've purchased eight brand new vehicles with the last three coming from Gates dealerships. My next in February will come from somewhere else. More
by Buzz Off
Employees Worked With
Gina was great! Five stars for her.
November 27, 2020
From the salesman to service we are always impressed and highly recommended them to are friends and family. They are genuine and sincere when they are helping you find what will work best for you. highly recommended them to are friends and family. They are genuine and sincere when they are helping you find what will work best for you. More
by Jeremiah
September 10, 2020
I continue to be stunned at the consistently high level of professionalism at Gates. I am not exaggerating when I say that you set the standard. of professionalism at Gates. I am not exaggerating when I say that you set the standard. More
by Tom B
August 20, 2020
I scheduled an appointment online after not being able to get through on the phone, he called me and was confused with what I was scheduling. Not sure how much clearer it could be since it was done in an onl get through on the phone, he called me and was confused with what I was scheduling. Not sure how much clearer it could be since it was done in an online system designed by them. I need my rear brakes replaced and I need them to fix my horn which they messed up last time they gave me an oil change. The incompetence is running rampant at this location. Years of going here mean nothing to them. Run in the other direction. More
by BG12
Employees Worked With
February 06, 2020
Excellent Customer Service! My truck was in for GM recall work. It was promised by 2:00 p.m. and was ready at 11:00 a.m. I picked it up and left the dealership. Later in the day My truck was in for GM recall work. It was promised by 2:00 p.m. and was ready at 11:00 a.m. I picked it up and left the dealership. Later in the day I noticed the lane warning function was no longer operable after the software update. I stopped back to the dealership after 5:00 p.m. and Mark found a technician that was about to leave for the day. The tech (I believe it was Justin) agreed to stay and take a look after a new update was issued on the software. After about 30 minutes the issue was resolved. I appreciated Mark's efforts and Justin's dedication in staying late to resolve this issue. That is great customer service! More
by Jeff
Employees Worked With
January 02, 2020
Got the first oil change for the Sentra and it was a quick and friendly service.. Plus the added car wash was much needed!! Thank you Corey and to all in the service department.. And as always, thank yo quick and friendly service.. Plus the added car wash was much needed!! Thank you Corey and to all in the service department.. And as always, thank you to my #1 sales guy Roberto for keeping me company as I waited for my car to be finished More
by rachel.ellis1234
Employees Worked With
Corey Litwin, Roberto Nadal
November 17, 2019
Bought a 2014 GMC Sierra from Ralph with an excellent experience. I use The Service Dept for any of the issues I've had & they have been great. experience. I use The Service Dept for any of the issues I've had & they have been great. More
by bugster
