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Gates GMC Nissan - Service Center

North Windham, CT

4.9
95 Reviews

95 Reviews of Gates GMC Nissan - Service Center

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March 06, 2024

I was speaking with Bill Rideout out using Gates to buy my next car and about their service. He provided me with tons of useful information. About an hour later I was speaking to a friend and Bill's name More

by Maria
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

My first visit in the service department and the Service Manager, Bill was nothing less than professional and courteous. He took the time to explain all and everything I had questions about. More

by Debbi D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Bill and the Service Department are honest, knowledgeable & very helpful! Being a woman, it is very important to know you are getting the most honest and trustworthy service. Bill definitely makes you feel t More

by Purplepiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

We are pleased with Gates GMC Nissan but we are most impress with Bill Rideout the Service Dept. Manager. He was professional, friendly and courteous. He took the time to ease our minds and answer all More

by dragonladyjury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Bill Rideout, all the service writers and mechanics are the best in the business. Bill has over 30 years with Nissan and will solve any Nissan problem. I have been treated like a king when I come in for se More

by joed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lapierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Truax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Brought my maxima to gates with a strange shudder. my local garage could not find an issue. bill ridout more then helped me out. Found it to be a problem with a transmission computer they fixed me rig More

by Mr woke under deress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Gates service was very helpful in quickly resolving the problem with my Duramax Sierra fuel issue. More

by Newspeddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Laskow
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

I contacted Nick Truax regarding some rather routine service on my new Pro4X and he was instrumental on acquiring an appointment, had constant communication, and complete thoroughness. Jeana was fantast More

by Redlinebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Truax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanna Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

The staff members are friendly and helpful. The service center is very clean and organized. More

by Ignatius M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Koral Morin
December 19, 2023

Very nice clean place and very helpful and nice people that work there I would go back again More

by Rallydriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J P
5.0
This rating includes all reviews, with more weight given to recent reviews.
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