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95 Reviews of Gates GMC Nissan - Service Center
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November 28, 2024
The service department at Gates is outstanding. Friendly staff and attentive to your needs. Vehicle is always handled with care and always comes back clean. Comfortable and relaxing waiting area wi Friendly staff and attentive to your needs. Vehicle is always handled with care and always comes back clean. Comfortable and relaxing waiting area with good coffee is always a plus! Both the service and sales staff are all excellent. Martin is the guy to see when you need another vehicle. Honest, fair, knowledgeable and friendly make him my go to sales person when I need a vehicle. More
by Sierra Jeff 1500
November 27, 2024
Straight forward, none of the usual nonsense I’ve encountered at other dealerships. Best of all, no pressure to upsell unneeded additions. encountered at other dealerships. Best of all, no pressure to upsell unneeded additions. More
by bob.woodward
November 27, 2024
Always a pleasure to do business there. Very friendly & professional staff members. Very helpful no matter what the problem is. Very friendly & professional staff members. Very helpful no matter what the problem is. More
by hsegerstrom
March 12, 2024
Great Service from Bill as always, prompt, straight up, knows his trade like few others. knows his trade like few others. More
by Chris 001
Employees Worked With
March 09, 2024
The service that I received from Bill was fantastic. He was professional and really made me feel welcomed. He was professional and really made me feel welcomed. More
by athleticguy56
Employees Worked With
March 07, 2024
The service manager, Bill, was extremely knowledgeable, polite, and helpful. There was an issue a different dealership couldn’t figure out. Bill and his team found it and fixed it pretty quickly. I will de polite, and helpful. There was an issue a different dealership couldn’t figure out. Bill and his team found it and fixed it pretty quickly. I will definitely be back!! More
by shelley04
Employees Worked With
March 07, 2024
Great experience! Bill Rideout was helpful, courteous and knowledgeable. I felt comfortable and valued as a customer. Bill Rideout was helpful, courteous and knowledgeable. I felt comfortable and valued as a customer. More
by WHatch
Employees Worked With
March 07, 2024
I have owned many Nissan vehicles over the years and service manager Bill Rideout has always provided me with great customer service. Currently I own a 2020 Pathfinder that had been damaged and Bill and service manager Bill Rideout has always provided me with great customer service. Currently I own a 2020 Pathfinder that had been damaged and Bill and the Gates service department went above and beyond to help me get it fixed right. They have a customer for life. More
by Atd195
Employees Worked With
March 06, 2024
Jeanna Zajaczkowski is the Best. She is friendly and tells you everything that needs to be done with your vehicle. she should be the Manager of the Service Department If you go into She is friendly and tells you everything that needs to be done with your vehicle. she should be the Manager of the Service Department If you go into this place ask for her. you don't want to deal with the Manager Bill Ride out. He is not manager quality at all. If The customer has an issue, he has an excuse for everything and makes you seem like your wrong and hes right. he doesn't make sure what is done is done right, very unfriendly and doesn't get the issue resolved or explain it. so if you do go to the Service Department ask For Jeanna Zajaczkowski. shes the advisor, but should run the place and be the manager, she looks like she does more then the manager. I will not be returning with my vehicle to here cause of the experience my friends and family and I had with Bill. had more then 1 bad experience with him. More
by Jon
March 06, 2024
We followed Bill from Decormier Nissan, It is the only reason we buy vehicles and service with Gates, Bill has always worked to keep our vehicles in the tip top shap reason we buy vehicles and service with Gates, Bill has always worked to keep our vehicles in the tip top shap More
by Carmen
Employees Worked With
