Gates GMC Nissan

From my first contact with Jim my entire sales process with Gates was as easier than I thought possible. He was in contact with me throughout the ordering and building phases. Any questions I had where an with Gates was as easier than I thought possible. He was in contact with me throughout the ordering and building phases. Any questions I had where answered promptly and thoroughly. At times it seemed as the process was too easy. When my Terrain was delivered I was amazed. It is not often that something exceeds your expectations but this did. I would recommend Gates to anyone that I know that is looking to purchases a car. I would direct them right to Jim. Overall I couldn't be happier with my buying experience. More

My wife and I came to Gates to look at a used Versa we saw online. As we arrived Brian came out and greeted us. He was very knowledgeable about the vehicles we asked him about and helped guide us throug saw online. As we arrived Brian came out and greeted us. He was very knowledgeable about the vehicles we asked him about and helped guide us through the process. After discussing the 2009 Versa with Brian he informed us about the Nissan incentives for purchasing a new vehicle. After negotiating the price with Brian my wife and I purchased a 2011 Versa. More

Gates is the most accomodating dealership I have ever dealt with. They made sure their price was lower than the competition, and they got the exact vehicle I wanted instead of trying to talk me into som dealt with. They made sure their price was lower than the competition, and they got the exact vehicle I wanted instead of trying to talk me into something they needed to get rid of. Everyone was extremely nice and they have earned a stellar recommendation and a customer for life! More

This dealership was by far the best car dealer that I have ever worked with. Jimmy was 100% honest and did everything that he said that he would do. I have bought cars from dealers for the past 30 years have ever worked with. Jimmy was 100% honest and did everything that he said that he would do. I have bought cars from dealers for the past 30 years and never have I felt so good during and after the sale. Jimmy sold me the car below invoice which was great and I was able to save lots of money!! More

From past experience, recommend those who buy cars from Gates be wary of excessive and unneeded service they try to convince owner to have performed. Example: Told I needed replacement of front brakes when Gates be wary of excessive and unneeded service they try to convince owner to have performed. Example: Told I needed replacement of front brakes when actually had 50% wear left; told I needed to have BRAKE FLUID replaced!; told I needed to have POWER STEERING FLUID flushed and replaced!(These last two items are NEVER needed, also not in any manufacturer's maintenance manual; told I needed to have air conditioning system "cleaned out"! All this for the cost of $750.00 on a 2006 Murano with only 39,000 miles! After buying 5 cars in last 10 yrs from these rip-off artists have gone elsewhere to do business! More

I went to this dealer to buy a new Nissan. I had the car that I wanted picked out and informed them of this on arrival. They spent more time trying to sell me a used Nissan than the new one I wanted. They that I wanted picked out and informed them of this on arrival. They spent more time trying to sell me a used Nissan than the new one I wanted. They finally (and relunctantly) agreed to let me look at the new Nissan that I wanted. I negotiated a price with them and left because I already had 2 quotes that were $1,000 less than the quote they gave me. Then, Denny sent my mother an insulting e-mail about a phone call he believed he had with me ... this phone call never took place. They obviously keep poor track of their leads. Regardless, the owner of a dealership should never insult anyone never mind a prospective customer. Ultimately I went elsewhere an am glad that I did. I would never recommend this dealership. More

I was satisfied with the customer service and friendliness of the employees i dealt with. I would recommend Gates Nissan to someone looking to purchase a Nissan. Everything was explained well and friendliness of the employees i dealt with. I would recommend Gates Nissan to someone looking to purchase a Nissan. Everything was explained well and all questions were answered that I had at the time. I look forward to continuing my business there. More

I have been a customer of Gates GMC/Nissan for about 4 years and was looking to trade in my truck for something a little less thirsty at the gas pumps. I have dealt with Rick Brown before and was slightl years and was looking to trade in my truck for something a little less thirsty at the gas pumps. I have dealt with Rick Brown before and was slightly disappointed to find that he had been promoted to sales manager. I was introduced to Ralph Clemen who, fortunately, did not disappoint me. Ralph and Rick treated me fairly and I walked away with what I feel is a fair deal. The finance manager however, still has a litle to learn about following through with any promises he makes. Overall, I feel I did good. First time I felt that way about buying a new car More

Bob Lussier was helpful in answering my questions, he helped me to receive a trade in value on my old car the was acceptable. Overall it was a pleasant experience. I was not pressured or pushed into do helped me to receive a trade in value on my old car the was acceptable. Overall it was a pleasant experience. I was not pressured or pushed into doing anything that I didn't want to do. More

Very satisfied with vehicle selection. Sales person was not pushy. The dealership even stayed open late on a weekend so we could pick up our vehicle. Very satisfied with the Nissan Frontier we purchased. not pushy. The dealership even stayed open late on a weekend so we could pick up our vehicle. Very satisfied with the Nissan Frontier we purchased. More