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Gates Chevy World - Service Center

Mishawaka , IN

4.4
185 Reviews

185 Reviews of Gates Chevy World - Service Center

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August 09, 2025

I appreciate attention to detail and getting things done however my brakes seem to still have an issue and still squeak all the time. They told me because it was tired dressing that I put on my tires that c More

by DC_REILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Terrible I spent $30,000 on a car and the transmission went out in three years 3 1/2 years I had a warranty and they're not even fighting to get my car fixed and it's the only transportation that I have More

by DAFANYLOVE81
Recommend Dealer
No
Employees Worked With
Eisel
August 07, 2025

Terrible service! !! That get paid for a service that they do not provide. Just going through the motions and not completing the job!!! More

by RODNEYGATES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Stanton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Gabby did a great job. Hope to see JB back in the future. Tim Buzalski More

by TIM@WYLANDSMARINE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby
August 06, 2025

Service was fast and reliable. Thanks for the convenience . I will continue to use your service for any maintenance issues my vehicle has More

by Andre.baldwin75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

It's the only dealership that I trust. I love that they have shuttle, my service writer is honest, my mechanic is on point. Kudos to Brett Stanton and Jody Kendall More

by D. STRASSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Stanton, John(JJ)
August 06, 2025

The service we received was phenomenal from the initial contact with the service representative until we cashed out. Thank you so much and see you soon. The Johnson's More

by leticiajohnson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

J.J. Janiak is a service advisor who genuinely cares about the customer and the customer's vehicle. I only deal with because I find him trustworthy and honest, and I'm sure all the advisor's are. I am More

by catherine_gropp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Janiak
August 04, 2025

Gates Chevy World on McKinley is my go to dealership for my oil changes and tire rotations! Even on Friday’s, they get me in and out pretty quickly, and send text updates about my car. More

by Leah.klopfen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby
August 04, 2025

Very kind and always tries to things smooth and easy. Linked with our insurance nicely and we did not need to do anything extra once they got a hold of the claim maintenance request. More

by j.mcnees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
1
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