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Gates Chevy World - Service Center

Mishawaka , IN

4.5
96 Reviews

96 Reviews of Gates Chevy World - Service Center

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June 27, 2025

I feel the service center did not listen when I told them what was wrong. Now I’ve been back 3 times in one week for the same issue More

by TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Janiak
June 26, 2025

Prompt scheduling and service listens to your concerns and questions and takes actions on your concerns and provides timely updates and feedback. More

by eronbulggc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk attendant
June 26, 2025

Set an appointment and the vehicle was in and out in excellent time. The communication with the service rep was very helpful and professional. More

by Lbace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John J
June 26, 2025

Helpful and good There was confusion on fixing my air conditioner It got resolved quickly More

by Schltzlor
Recommend Dealer
Yes
June 25, 2025

Pleasant, prompt, no fooling around. Continued to check on me giving me updates on the progress of the maintenance on my vehicle. More

by FANNIESIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby.
June 25, 2025

I get my oil changes from them every month. They always do a good job and take care of me and my car! More

by jalenmaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

my service was fine as usual. It was an oil change car was done in the expected time. I was told they did have some computer issues, but the lady at the desk handle the very well More

by mshallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see or deal with any of those people that are listed in the service department. It was a lady at the desk.
June 24, 2025

They told me they were finishing up after I turned down a expensive repair 45 minutes later they come back and ask me if I wanted $30 dollar wiper blades I said no I was told again they were finishing up and More

by tomh2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
June 23, 2025

They was fast and friendly and got my Chevy Trax Oil changed. Great services. A+ More

by natashacole267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
June 23, 2025

Satisfied with service once my car was in the bay. It would be worth considering putting up a clock with estimated wait times. So that cars can see how long of a wait for their car will be serviced. More

by Ms.Morton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby 5stars
1
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