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Gates Chevy World
Mishawaka , IN
112 Reviews
Visit Gates Chevy World in Mishawaka, IN, for All of Your Automotive Needs
Shopping for the perfect vehicle can be a task. However, Gates Chevy World makes shopping easy and fun! Chevrolet is known for manufacturing stylish and affordable vehicles that last. Whether you are searching for a beefy vehicle built to withstand the toughest workloads or a family-hauler, our selection of new and used Chevrolet vehicles provides just what you need. With professional maintenance you can rely on and friendly sale associates, our dealership in Mishawaka, IN, is guaranteed to change your view of the purchasing process for the better.
Committed to Customer Service
At our dealership near Granger, IN, our standard for marked excellence does not just pertain to our high-quality vehicles, and it also extends to our customer commitment. Not only do we aim to produce innovative and safe vehicles that you can rely on, but we also strive to instill confidence in our buyers that they will be heard and valued. We empower our customers by shattering their expectations and setting a higher bar for service and quality through our sales and financing. Caring for our customers around Elkhart, IN, is not just what we do; it is who we are. We carefully select our staff to incorporate knowledgeable professionals who strive to serve you to the best of their ability.
Visit Gates Chevy World to Learn More
Purchasing a car is not just about finding the right look, though our designs are sleek and appealing! We understand that reliability is key. At Gates Chevy World near Plymouth, IN, we cultivate a lineup of vehicles that are attractive and dependable at every turn with the most advanced technology on the market. Our on-site service and parts teams can take care of your vehicle for many years to come. Visit us today to schedule a test drive and see what our new and used Chevrolet vehicles have to offer. We are excited to assist you, turning your dreams into reality!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 112 reviews
March 23, 2021
I was so impressed by the incredible customer service at Gates. Julio Perez was warm, friendly, knowledgeable, and prepared. He truly went above and beyond to make my experience great. Everyone I worked wit Gates. Julio Perez was warm, friendly, knowledgeable, and prepared. He truly went above and beyond to make my experience great. Everyone I worked with was helpful and very willing to answer any questions I had. I am so happy with the quality of my purchase for a great price. I would definitely recommend!!! More
by melaniewhite
Employees Worked With
Greg Wolfe, Julio Perez Bárcenas
December 31, 2020
I knew the vehicle I was going to look at to purchase through my online shopping. When I attempt to turn into the driveway there a line all the way to the street for service. With this line the entire through my online shopping. When I attempt to turn into the driveway there a line all the way to the street for service. With this line the entire back area is blocked off and not accessible so now I'm backing on to McKinley road traffic. I guess that's what keep the body shop busy. After parking next door and walking back I went inside. I gotta say I haven't seen that many carny working since last attending the circus that came to town in 1979. The entire aura of the place is filthy used car shyster's. The kind grandpa would warn you about. I would expect it from Loser Larrys down the street but from a Chevy Dealership...wow Both of my teenagers expressed their discomfort there compared to all the other places we went. Lets get to the car. Looks like a used car. We come together on the price and I was ready to purchase. I paid 39.99 to get the carfax myself . Guess what. Specialized title due to odometer tampering. (I got a car fax to prove it) Isn't this something a dealer should be disclosing? They knew it. Just didn't know I knew it ( Getting the carny thing yet?) Now we move to the pay office. He has a copy of my license and then demands my social security#. As several other reviewers have stated they like to run peoples credit without permission. Well I was paying cash. Less than 6,000.00 so there was absolutely no reason to need my social security number. This has nothing to do with purchasing. They claim it's their policy ( sale line of b.s. other customers say) Well guess what, it's not my policy. I walked away. Unbelievable that their even allowed to be a Chevy dealership. The next several dealer I went to all got to hear the story or the shyster Chevy dealer in Mishawaka. They all laughed at you while shaking their heads. Please don't respond to my review with your lame "We are soooo concerned, please call us" Truth is your not concerned. You don't care or you might have done something with the 20 some other people that made the same complaint. I am also forwarding my review to General Motors More
by Jim
Employees Worked With
Julio Perez Bárcenas
September 19, 2020
Waste of my time. I expressed interest in the vehicle, Waste of my time. I expressed interest in the vehicle, the young salesman had no visible interested in selling the van,could tell me very little. Ne Waste of my time. I expressed interest in the vehicle, the young salesman had no visible interested in selling the van,could tell me very little. Never offered a test drive and basically was worthless. I felt like I was expected to both sell and buy the car...work the deal from both ends. More
by billyscrape34
Employees Worked With
Don't remember the fellows name.
July 23, 2020
Amazing service and unbelievable deals at Gates Chevy World. They helped two of my daughters get their dream cars. Julio was very knowledgeable and professional. He was also patient. No sales pressure. A World. They helped two of my daughters get their dream cars. Julio was very knowledgeable and professional. He was also patient. No sales pressure. And Ralph patiently and carefully walked us through all the paperwork with no hassles. we couldn’t be more happy with Gates Chevy World! More
by SWhite
Employees Worked With
Ralph , Julio Perez Bárcenas
June 26, 2020
Deal of the Century!! Wow!!! That's all I can say. Julio and Ralph on the finance team took such amazing care of me. It quickly felt like I was car shopping with friends. A Wow!!! That's all I can say. Julio and Ralph on the finance team took such amazing care of me. It quickly felt like I was car shopping with friends. And they definitely gave me the "family discount" when purchasing my new vehicle. This experience far exceeded my expectations! Ask for Julio and tell him Michael sent you. More
by Mpool
