Gates Chevy World

I went in to shop for a car for the 1st time in a long time. The experience with the salesman was ok. He was clearly inexperienced, but friendly enough. It was his manager that made me leave the place time. The experience with the salesman was ok. He was clearly inexperienced, but friendly enough. It was his manager that made me leave the place knowing I would never go back. This manager was the stereotypical "game playing used car salesman." He was condescending and tried to waste our time by making us go over again everything we had already discussed with the salesman. When we asked about price, he went into vague mode. I have a bachelor's degree in business and manage the accounting department for a large company in the area, so I did not appreciate being treated like "the ignorant woman" who doesn't understand money. I won't ever go to this dealership again. I proceeded to Jordan where I bought the vehicle I wanted and had a marvelous experience. More

Gates Chevy is the only place I trust to have my vehicle serviced. The service department has always been friendly and very professional. Previosly I owned an '01 Blazer and had my share of bad experiences serviced. The service department has always been friendly and very professional. Previosly I owned an '01 Blazer and had my share of bad experiences at other local shops. After being a customer for many years in the service department, I recently had a great experience purchasing my new Malibu from Gates! As a female it can be difficult taking a vehicle in for service, but I would highly recommend Gates to everyone. Thanks for many years of great service!! More